Incident & Problem Leader - ITIL & Service Reliability (New South Wales)

Incident & Problem Leader - ITIL & Service Reliability (New South Wales)

09 Aug
|
Australian Financial Complaints Authority
|
New South Wales

09 Aug

Australian Financial Complaints Authority

New South Wales

Australian Financial Complaints Authority (AFCA) seeks an Incident & Problem Manager to lead incident, major incident and problem management across its technology landscape. You will coordinate cross-functional teams, drive RCAs and improve service reliability in a hybrid work setting.

You will partner with Service Desk, Application Support and Engineering to minimize business impact, monitor performance metrics, and foster a culture of continuous service improvement within AFCA.

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📌 Incident & Problem Leader - ITIL & Service Reliability (New South Wales)
🏢 Australian Financial Complaints Authority
📍 New South Wales

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