Are you an experienced real estate skilled who thrives in a fast-paced, high-performance environment?

Wer on the hunt for an exceptional Customer Service Manager (CSM) / Personal Assistant to join our high-volume, high-energy real estate team.

This is not your average administration role. Yourr the backbone of a lead agent, ensuring every client receives an exceptional experience while keeping the day-to-day operations running seamlessly.

What your youror doing:

- Managing campaigns from list to sold
- Coordinating contracts and compliance
- Liaising with buyers, sellers, solicitors and suppliers
- Managing calendars, appointments and priorities
- Delivering exceptional customer service at every touchpoint
- Supporting a high-performing lead agent in a busy, fast-paced environment
- Event organising
- CRM/Data Management

What werr looking for:

- Previous real estate experience is essential
- Experience in a CSM,



PA or administration role within real estate
- Outstanding organisation and time management skills
- Ability to juggle multiple priorities without missing a beat
- Excellent communication and problem-solving skills
- A positive, proactive attitude and strong attention to detail
- Someone who genuinely enjoys being part of a high-performing team

Why join us?

- Work alongside a high-performing lead agent and Associate.
- Be part of a driven, supportive and ambitious team culture.
- No two days are the same.
- Opportunity to grow and develop your career in real estate.

If your yourrs organised, thrive under pressure, and love delivering an exceptional client experience, werrd love to hear from you.

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📌 CSM (Customer Service Manager) (City of Ipswich)
🏢 STRUD Property
📍 City of Ipswich