Why join us?

Join DWF and play a key role in driving billing excellence across a complex portfolio of insurance matters, including Lloyd's of London and international insurer clients.

At DWF, we're more than just a leading global provider of integrated legal and business services. We're a business driven by purpose, delivering positive outcomes for our clients, colleagues, and communities. We're looking for a detail-oriented and proactive Billing Specialist to join our General Insurance team in Sydney.

Responsibilities

As a Billing Specialist, you'll take ownership of the end-to-end billing process across a portfolio of insurance matters, with a particular focus on Lloyd's of London and overseas insurers. Working closely with Partners, Lawyers, Legal Assistants, and Finance teams, you'll ensure invoices are prepared, processed, and issued accurately and efficiently.

This is a highly specialised role requiring knowledge of insurance billing practices, including London Market billing, deductible and excess billing, slip-based invoicing, GST treatment, and insurer-specific requirements. Your contribution will directly support improved billing performance, stronger cash collection outcomes, and enhanced client service.

Billing Management

- Partner with fee earners to manage the billing cycle from WIP review through to invoice submission.
- Review and analyse work in progress (WIP) to identify matters ready for billing.




- Prepare draft invoices in line with client billing arrangements and insurer requirements.
- Resolve billing queries, write-offs, write-downs, and invoice adjustments with relevant stakeholders.
- Ensure invoices are issued accurately and within agreed billing deadlines.
- Monitor aged WIP and support improvement of billing performance.
- Maintain detailed billing records, matter notes, and supporting documentation.

London Market & Insurance Billing

- Prepare invoices for Lloyd's of London syndicates and overseas insurers.
- Apply appropriate GST and taxation treatment based on insurer location and billing arrangements.
- Manage complex slip-based billing involving multiple participating insurers.
- Allocate costs accurately between syndicates and co-insurers based on agreed percentages.
- Interpret insurer, broker, and claims administrator billing requirements.
- Issue invoices through relevant platforms, brokers, claims administrators, or insurers.
- Coordinate billing activities with cover holders, brokers, and claims management agents.

Stakeholder Management

- Build robust relationships with Partners, Lawyers, Legal Assistants, and Finance teams.
- Act as the primary billing contact for designated practice groups.
- Collaborate with Credit Control and Client Compliance teams to ensure billing accurate }

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📌 Biling Specialist (City of Sydney)
🏢 Dwf
📍 City of Sydney