Secure global Company with a long-standing Melbourne presence

Experienced and supportive team

Uniform provided.

Training Provided

Kaishan Compressors is a professional global air and gas compressor manufacturer with well over 60 years of history.

The company’s main products consist of rotary screw air compressors, scroll compressors, vacuum, screw expanders, gas compressors and ancillary products for engineering and manufacturing industries. Our extensive range of compressors and other products are used in a wide variety of industries and applications.

With over 2,000 sales outlets globally, Kaishan’s products are also sold in more than 60 countries and regions worldwide, including Australia, New Zealand, China, United States, Canada, UAE, Germany, Japan, Korea and India.

Kaishan Australia is one of 74 group companies forming part of a global manufacturing company employing more than 5000 people in 18 countries.

About the role

Kaishan Compressors requires the services of an administrative person to coordinate the activities of our Service and Sales team in our Melbourne office. Based in Keysborough and servicing customers throughout Victoria, this role would suit someone currently working in a similar service coordination or administration position within industries such as compressed air, automotive, forklifts, construction equipment, machinery, manufacturing, trade services, or the broader service industry where scheduling, customer service,



and ongoing equipment servicing and maintenance are key components of the role.You would be a confident self-starter with the right attitude who is keen to learn, focused on delivering productive, quality service whilst working autonomously with minimal direct supervision.

Responsibilities

Providing best in class service and customer support by maintaining contact with our customer base in order to coordinate on-site service, repair and preventative maintenance, to ensure that customer equipment operates from "one service to the next" without fault.

This will require the contacting of customers at scheduled times, raising jobs cards, answering customer calls, invoicing, coordinating spare parts, ensuring all documentation is correct and accurate, preparing quotations and other general office duties as required.

Qualifications

To be successful in the position, you would need to:

Have good written and verbal communication skills

Be highly organised with an eye for detail

Proficient in using MS Office products.

Experience in working in an office setting

Enjoy working with customers

Must have the right to work in Australia

This is a great opportunity for an individual to expand their customer support experience within a growing, secure, global organisation.

Whilst it is not necessary, a technician looking to grow their career in an administrative capacity would be well regarded.

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📌 Service Co-ordinator (City of Greater Dandenong)
🏢 Kaishan Group
📍 City of Greater Dandenong