About the role

Responsible for managing a portfolio of customers, improving and developing existing customer relationships as well as identifying and actively seeking new product and sales growth opportunities across the Food and Beverage sector with a key focus on Health and Wellness inc Sports Nutrition, Functional Foods and associated categories, primarily across the VIC/SA/WA regions.

Key responsibilities

- Manage existing customers and develop new customer relationships

- Manage existing and establish new product and market opportunities driving business growth and market share

- Achieve sales targets by proactively leveraging all communication channels including digital channels and face to face interactions for a range of allocated products

- Increase GP and product portfolio by initiating opportunities to drive cross-selling / range-sell / value-based pricing

- Identify high potential accounts and determine strategies for converting prospects

- Generate recent leads and improve/increase conversion rates and sales interactions following sales protocols and procedures

- Utilise call planning, pipeline management, lead identification and qualification, undertake proactive sales calling and performance monitoring to drive sales and achieve set targets

- Raise customer awareness by assisting in determining the right products for the customer's needs as well as raising customer awareness of product options/ opportunities

- Liaise with relevant internal stakeholders to determine the best solution for the customer and extracting maximum value (e.g., Sales Team, Product Management, Customer Service, Supply Chain)





- Submit accurate forecasts and forecast updates as requested on a timely basis, managing effective pricing strategies to include, but not limited to: Contracts, Pricing Agreements, Renewals, negotiations, and implementations

About you

- Proficient use of Salesforce - CRM reports relating to customers in the format and timing specified by Managers

- Ability to maintain, create, monitor, and update customer opportunities and potentials in Salesforce ensuring effective cross-selling strategies are applied

- Ability to review reports and action as required to ensure customers receive the correct quantity of product, at the right time and in the right location to meet budgeted, contracted, and forecast requirements

- Ability to report on any information relevant to the liquidity of a customer to identify and limit any possible exposure to debts

- Ability to seek prompt payment of debtors and address problem accounts when necessary

- Ability to conduct market studies on potential new product opportunities by contacting customers to gather interest and test market demand

- Ability to increase product knowledge by undertaking regular reviews of product data to understand the technical merits of the products

- Ability to report on market and competitor information e.g., pricing, key customer strategies, trends, key personnel movements, and new product opportunities

- Ability to ensure all business activities are conducted according to the work instructions specified in the Integrated Management Systems

- Ability to identify and assist in implementation of process improvement opportunities in conjunction with senior management

📌 Account Manager (Food ingredients) (Adelaide)
🏢 Brenntag Pte
📍 Adelaide