Job no: 576197

Work type: Part Time

Location: Oxley

Categories: Sales - Part Time Position - Guaranteed base earnings - Paths for career progression with a trusted national brand Discover a great place to work at Harvey Norman - an Australian Retail icon in the home and lifestyle space.

The Harvey Norman OxleyCustomer Service Team is seeking a passionate, customer service focused Sales & Service Associate to join them in delivering Great Service, Always! to their customers.

In this role you will:

- Actively manage Harvey Norman customer deliveries, repairs & warranty claims - Liaise with our service agents & suppliers and keeping the service database up-to-date - Keep our customers updated of the status of their repairs and ensure this is completed within an acceptable timeframe while providing outstanding customer service - Assist with the department's admin duties including processing credit and debit invoices, claims, reconciliations, completing required finance paperwork following company procedures and reporting - Work closely with our customers to help them find the right Bedding solution to meet their needs by qualifying customers and providing total sleep solutions - Assist with merchandising, ordering and display of product to ensure the store is presented at its best,



for our customers - Be Health and Safety conscious What we require:
- Experience in (or ability to work in) a customer focused, successful retail business - Experience working in a high volume sales support role - Capacity to juggle multiple tasks with a flexible, 'can-do' attitude - Customer service champion with very strong communication and interpersonal skills - Ability to think on your feet and manage your own work-flow with great organisational/prioritisation skills - Familiarity with Australian Consumer Law (desirable) - Being full of energy, ambitious, confident and flexible - Friendly, outgoing, approachable and work well as a team member.
- Ability to service customers while managing work tasks around their needs - Going above and beyond to provide exceptional customer focused problem solving.
- Experience of resolving customer complaints and making quick decisions to ensure happy customers and timely accurate services What we offer:
- Generous staff discounts - Harvey Norman is a strong advocate of career progression with a wide support network for career development - An environment where good performance is recognised and rewarded - A flexible and positive work environment Advertised: 07 Aug 2026 E.

Australia Standard

Time

📌 Bedding Salesperson (Oxley)
🏢 Harvey Norman
📍 Oxley