Lifecycle & CRM

Lead CRM Automation Specialist - Oceania

Own CRM workflow automation outcomes for Oceania markets by translating demand signals into measurable pipeline and revenue impact.

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ContractHybridLeadSydney (Hybrid) with Oceania collaboration

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Overview Responsibilities Requirements Hiring Process Apply Role navigation On this page Overview Responsibilities Requirements Hiring Process Apply

Role Overview

Position scope, strategic mission, and operating context.

Role Mission

Drive reliable execution in CRM workflow automation with clear KPI governance, weekly optimization cycles, and high-quality stakeholder communication.

Business Context

- You will work with cross-functional squads supporting campaigns and delivery systems across Oceania markets.
- This role contributes to our region-country-city operating model and reinforces commercial accountability.
- You will partner with strategy, delivery, and analytics leads to improve execution quality and speed.

Role Snapshot
- Department: Lifecycle & CRM
- Employment Type: Contract
- Work Model: Hybrid
- Primary Location: Sydney (Hybrid) with Oceania collaboration

Core Responsibilities Expected ownership areas and day-to-day execution scope.
- Own end-to-end delivery for CRM Automation Specialist initiatives, from planning through execution and optimization.
- Translate business goals into KPI trees, sprint priorities, and measurable weekly actions.
- Run structured experiments and document performance learnings for scaling decisions.
- Collaborate with adjacent teams to align creative, technical,



and operational dependencies.
- Maintain QA discipline, reporting clarity, and leadership-ready status updates.

Requirements And Qualifications Capabilities required to perform the role at a high level.

Required Experience

- 7-10 years of experience in CRM workflow automation.
- Hands-on capability with HubSpot workflows, lead scoring, trigger logic.
- Strong communication and stakeholder management in cross-functional environments.
- Data-informed decision making with comfort in KPI and performance analysis.
- Demonstrated ownership mindset with the ability to execute against deadlines.

Preferred Qualifications

- Experience working across multi-country or multi-region delivery environments.
- Track record improving conversion quality, efficiency, or operational reliability.
- Confidence in SOP documentation and process governance.

Hiring Process Structured selection focused on capability, execution quality, and team fit.

1

Step 1: Application Review

Capability evidence and role fit are assessed against explicit decision criteria.

2

Step 2: Role and Experience Screening

Capability evidence and role fit are assessed against clear decision criteria.

3

Step 3: Practical Assessment





Capability evidence and role fit are assessed against clear decision criteria.

4

Step 4: Leadership Interview

Capability evidence and role fit are assessed against clear decision criteria.

5

Step 5: Offer and Onboarding

Capability evidence and role fit are assessed against transparent decision criteria.

Apply for Lead CRM Automation Specialist - Oceania

Submit your application directly for this role and include links showing relevant outcomes.

- The role is selected automatically.
- Your application enters our structured recruitment pipeline.
- Shortlisted candidates receive next-step details by email.

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📌 Lead CRM Automation Specialist - Oceania (Southern Sydney)
🏢 Orix Digi
📍 Southern Sydney