Seeking a friendly, professional, and organised Medical Receptionist to join our team on a PPT basis. In this role, you will be the first point of contact for patients and visitors, ensuring a welcoming and productive reception area. In this role, you will assist with appointment scheduling, patient enquiries, administrative tasks, and supporting healthcare professionals in delivering high-quality patient care.

Key Responsibilities

- Greet patients and visitors in a courteous and professional manner.

- Answer phone calls, manage appointment bookings, and respond to patient enquiries.

- Process patient details and update medical records accurately.

- Handle billing and Medicare claims.

- Manage incoming and outgoing correspondence, including emails, faxes and phone calls.

- Maintain confidentiality and uphold privacy regulations in line with medical practice standards.





- Support healthcare practitioners with administrative tasks as required.

- Ensure the reception and waiting areas are clean, organised, and welcoming.

Requirements & Skills

- Previous experience as a receptionist, preferably in a medical or healthcare setting.

- Proficiency in medical practice software (preferably Genie) is desirable.

- Strong customer service skills with a professional and compassionate approach.

- Excellent verbal and written communication skills.

- Ability to multitask and work efficiently in a fast-paced environment.

- Understanding of Medicare, private health insurance claims, and medical billing is an advantage.

- High level of accuracy and attention to detail.

- Availability for flexible shifts, including weekends or evenings if required.

📌 Medical Receptionist (Wollongong)
🏢 Seaview Clinic
📍 Wollongong