About Us

Life tastes better with ice cream With 19.000 expert ice cream colleagues and iconic brands like Wall’s, Cornetto and Ben & Jerry’s, loved in 76 countries, we are the world’s largest Ice Cream company leading the industry. We create iconic ice cream brands that are part of everyday life, bringing moments of joy to millions of people around the world. Everybody loves ice cream. And as the world’s biggest pure‑play ice cream company, we have the scale and ambition to make a real difference. What truly sets us apart is how we work. We move fast and keep things simple. We turn ideas into action, trust people to take ownership, and work as one team to win together with integrity. Our culture is high‑performance, collaborative and focused on getting things done. We’re curious and ready for what’s next. We embrace digital, use data to make better decisions, and keep learning, including how AI can help us work smarter and serve consumers better.

What you'll be responsible for

To provide systems support to CD (Customer Development) team across our system platforms such as but not limited to; Newspage, TPM (Trade promotional management), PEA (Post Event Analytics), CD Livewire, High Radius, Uniprom and MDM (Master Data Management) related processes. Working to ensure automation remains high by suggesting improvements and ensuring any system issues are resolved. To provide systems support for all end users involved in plan, MDM collect and deductions processes. Master Data Management & Data Governance Maintaining and managing accurate customer and vendor master data for distributors, secondary customers and ice cream customers Master Data Management for customer hierarchy in SAP, and all master data required in CD Livewire and TPM Master data updated and consistent between High Radius, SAP, Uniprom Ensuring data governance in the tool Systems Ownership, Administration & Controls Key user and system admin for all CD systems Monitoring suggested changes through the Change Request process Conducting system testing for any changes or enhancements Manage necessary finance audits for key financial systems maintaining relevant SODs and SOAs within the systems Training,



Accreditation & User Support Timely and relevant systems training for ALL Customer Managers & Assistants Lead training on key reporting systems (CD Livewire, Self Service Tool & PEA) within ANZ for CD teams Development of accreditation to ensure user base has understood and applied the training. Accurate training records kept of training provided To provide regular and relevant training and user support for claims process and tools Reporting & Business Partnering Timely and accurate delivery of reporting To provide effective business partnering to the CD, finance and SC (Supply Chain) community, assisting in the planning process and accuracy of forecast Claims Management, Governance & Optimisation Monitoring the auto-match % in HRC and suggesting ways to improve Reviewing / maintaining business rules with CDMs (Customer Development Managers) Driving down the number of exceptions by governing the promotional claim process with CDMs Identifying new enrichment rules to improve success rates within the tool Ensuring the claim aggregation process is working efficiently

Systems Implementation & Change Management Delivery OTIF of all new system implementations in Plan, MDM & Collect pillar, including changes or enhancements, including training and change management of CD users

We’re looking for someone who Has experience in Master Data Management, Systems ownership & training, and claims management (min 3 years) and can operate confidently in FMCG or similar environments. Brings solid skills in: Business partnering & strong stakeholder management Analytics – ability to identify issues, generate insights and recommend practical actions Performance management, including holding others accountable for outcomes Operating in a changing environment, with the ability to design and embed effective processes. Leading and building teams (on and off shore)



Confident communicator and collaborator Project management Salesforce (advantageous) IT systems Thinks end‑to‑end and takes ownerships for results Is comfortable working in a fast‑moving, evolving organisation Values collaboration, clarity and low‑ego ways of working #TMICC

Why join us?

This is a place for people who are passionate about ice cream and are growth obsessed - both for the business and for themselves. People who act like an owner and drive our business end‑to‑end. People who are driven by success to deliver more than we ever thought we could! You’ll thrive here if you value an inclusive culture, with low ego and hierarchy - and if you’re excited to continuously learn and challenge how we work, using digital, data, and new thinking to push us forward. - Roles with real accountability and visible impact - Free to move fast, experiment and challenge how things are done - Continuous learning and development as the business grows - Reward linked to performance and contribution. Your career here is shaped by what you deliver, as you work across functions and markets and grow with the business.

Additional information

The Magnum Ice Cream Company is an Equal Opportunity Employer. We embrace diversity and are committed to creating an inclusive environment where everyone can do their best work regardless of age, disability, gender identity, race, religion, sexual orientation, or any other protected characteristic. We encourage people with all backgrounds to apply including Aboriginal and Torres Strait Islander Peoples, and Māori and Pacific Peoples. You may notice references to Unilever, as well as Unilever’s policies and terms and conditions, on this career site. This is because we are still sharing some services under the terms of our separation from the company. Please be aware that your application and the information you submit via this site will go directly and exclusively to The Magnum Ice Cream Company for roles within The Magnum Ice Cream Company.

If you are an individual with a disability and require assistance at any time during our recruitment process, please let your Talent Acquisition Partner know.

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📌 E Master Data, CDBS, Systems Lead – Ice Cream (FTC- 12 Months) (New South Wales)
🏢 Unilever
📍 New South Wales