We are a fast-growing company in the home improvement and building materials industry, combining both e-commerce and physical retail. Due to business expansion, we are looking for a Sales & Customer Service Representative to join our friendly team.

Responsibilities:

- Answer phone calls from Australian customers and provide professional pre-sales and after-sales support
- Welcome and assist walk-in customers in the showroom, introduce products, and close sales
- Respond to customer inquiries via email and online messages
- Communicate with the warehouse team regarding stock and delivery when needed

Requirements:

- Native in English (both spoken and written) for effective communication with local customers
- Fluent in Chinese for internal team communication
- Must hold a valid long-term working visa (Full-time working rights required)
- Previous experience in customer service or sales preferred; experience in home/building products is a plus
- Friendly, proactive, responsible, and strong communication skills

- Competitive salary, negotiable based on experience and performance
- Long-term, secure position with growth opportunities
- Supportive and positive team environment

Location:

#J-18808-Ljbffr

📌 Sales & Customer Service Representative (Full-time) (Dandenong)
🏢 BPM Living
📍 Dandenong