- __vacancyopjusttionswidget.opt-Job Schedule__ Full time
- __vacancyopjusttionswidget.opt-Job Type__ Permanent
- __vacancyopjusttionswidget.opt-Job Category__ Rooms
- __vacancyopjusttionswidget.opt-Brands__ ACCOR

__jobinformationwidget.freetext.LocationText__ Novotel Melbourne Central, Melbourne, Australia

__jobinformationwidget.freetext.ExternalReference__

REF30855N

Night Manager

Region

MEA SPAC

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Company Description Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS Night Manager At the Novotel & Ibis Melbourne Central we don’t hire Night Managers. We hire individuals. If you are ready to break the mould and be part of something special, we want you to join our team.

Located in the bustling centre of Melbourne’s CBD, the Novotel and Ibis Melbourne Central is a dual brand hotel featuring 473 rooms, including two exciting dining outlets - Pretty Boy Italian Steak House and Pretty Boy Bar.

What you will be doing? As our Night Manager you will oversee the night operations of the hotel and be responsible for creating a warm and personalised welcome experience for our guests overnight. In the absence of management, you will also ensure that the general safety and security of guests, staff and the property is maintained at all times.

Your Expertise Will Enable You To Provide a VIP Service To Our Guests. Your Typical Duties Will Include But Won't Be Limited To:

- Welcoming our late arrival guests and farewelling our early departures.
- Managing daily reconciliation of hotel outlets and completing daily revenue postings.
- Preparing and distributing relevant reports to inter departments.
- Managing and confirming reservation details and accounts for in-house guests’ details ensuring all details are recorded accurately.
- Collating paperwork for departures and coordinate with the Front Office team.
- Providing supervision and support to the Front Office team and other departments when required.
- Responding to guest enquires and requests in a timely manner.
- Ensuring an effective handover of issues is conveyed at the start and end of each shift between Night Audit, Concierge and Reception.
- Maximising guest satisfaction as well as the safety and security of the property.
- Attending to guests requests efficiently and effectively in order to ensure total customer satisfaction.

About You

- Experience as a Supervisor or Manager in a Front Office environment.
- Previous Night Auditor experience preferable.
- Strong knowledge of Opera PMS.
- Exceptional grooming, presentation and communication skills.
- An ability to work night shifts across a 7 day roster.
- An open, unrestricted driver's licence.
- Victorian Responsible Service of Alcohol (RSA) Certificate.

What is in it for you?

- You will have the chance to build your skills and expertise to reach your potential and personal goals.
- Complimentary dry cleaning.
- Employee benefit card offering discounted rates in Accor worldwide.
- Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21.

Our Commitment To Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. Any opportunity within our community to adapt and develop our processes to embrace others is encouraged. Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.





Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Additional Information

Novotel and Ibis Melbourne Central is a dual branded hotel with 473 rooms conveniently located in the CBD.

Everything we do, we do to help make our guests and our people feel welcome and feel valued to give them the best experience they deserve!

What is in it for you?

- Employee benefit card offering discounted rates in Accor worldwide from day one.
- Learning programs through our Academies.
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21.

Our Commitment To Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

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Discover a world where life pulses with passion

Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.

When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.

LET YOUR PASSION SHINE

We foster our creativity, our excellence and progressiveness. We interconnect with each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in being part of a wider global team leading the way in local sustainability initiatives. Working together with our communities, we will empower you to make your own meaningful impact.

Learn About Us Let your passion shine

We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.

JOIN US

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📌 Night Manager (Melbourne)
🏢 Accor Global Reservation Centre
📍 Melbourne