Are you an experienced accounts receivable officer/administrator looking for a dynamic role in a supportive team? Do you have a keen eye for detail and enjoy working in a structured environment? If so, we’d love to hear from you!

About Us

Established in 1977, Palm Lake Group is a proudly Australian, family-owned business with extensive experience in developing, constructing, and managing Lifestyle Resorts, Retirement Villages, and Aged Care Facilities across Australia. Our resorts aren’t just places to live they’re vibrant, active communities designed for comfort, connection, and enjoyment.

Join us in redefining over-50s living.

We are seeking aResorts Accounts Receivable Officerto provide vital administrative support to our growing portfolio ofover 50s lifestyle resortsacross the Eastern coastline. This full time role is based in ourSouthport Head office, working Monday to Friday within a team of five.

Responsibilities

- Resort Administration - Overall accountability for administrative tasks related to allocated resorts.
- Rent & Utilities Processing - Set up, process, and receipt site fees; manage invoicing and receipting for utilities (electricity, phone, internet, gas, and water).
- Resident Management - Set up site files for current residents, manage rent arrears, dishonours, and finalise site agreements.
- Compliance & Documentation - Prepare rent increase letters, breach notices, tribunal applications, and various resident communications.
- Financial & General Admin-Banking, mail handling, answering phone inquiries, and supporting caretakers, sales, and residents.

What We’re Looking For:

To succeed in this role, you’ll bring:

- Proven experience in an administration or accounts-based role in a high volume environment.




- Strong attention to detailand ability to manage multiple tasks efficiently.
- Excellentcommunication and organisational skills.
- Proficiency inMicrosoft Office Suite, particularly Excel,and experience with property management or accounting systems (RMS knowledge is a bonus!).
- A proactive, customer-focused approach with ateam player attitude.
- A National Police Clearance.

Why Join Us?

At Palm Lake, we pride ourselves on offering exceptional lifestyle communities and providing our staff with a supportive and rewarding work environment. We offer our team:

- Competitive Remuneration
- Free Parking
- Work-life Balance withflexible working hours(Between 7am-5pm, Mon to Fri)
- 24/7 free accessto compassionate, confidential support with our Employee Assistance Program (EAP)
- Celebrate Milestones withtenure rewards!
- Supportive team culture– Be part of a vibrant and inclusive team where your contributions are valued
- Career Opportunities - Palm Lake Group spans 4 entities, 27 lifestyle resort communities and 7 aged care facilities across Australia's east coast, from development & construction to resort management & aged care, the career pathways and opportunities with Palm Lake Group are truly endless.

Be careful - Don’t provide your bank or credit card details when applying for jobs. Don't transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad .

Please note that this role is subject to a pre-employment medical check & a National Police Clearance is required.

Only shortlisted applicants will be contacted.

"Be careful - Don’t provide your bank or credit card details when applying for jobs. Don't transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad ."

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📌 Accounts Receivable Officer (Queensland)
🏢 Palm Lake Resort
📍 Queensland