: Sales & Office Administrator

Location: [Bankstown/Hybrid work week]

Employment Type: Full-time

About Us

We are a fast-growing hybrid publishing company that partners with authors to bring high-quality books to market. Combining traditional publishing expertise with innovative publishing solutions, we help writers publish professionally while maintaining creative control. As a startup, we value initiative, adaptability, collaboration, and a customer-first approach.

About the Role

We are seeking an organised, proactive, and customer-focused Sales & Office Administrator to support our sales operations and day-to-day office functions. This role is ideal for someone who enjoys working across multiple areas of the business, building relationships with clients, and helping a growing company operate efficiently.

You’ll be the first point of contact for prospective and existing authors, assist the sales team throughout the customer journey, maintain accurate records,



and ensure smooth administrative operations.

Possessing a love of books will really help you in this role.

Key Responsibilities

Sales Administration

- Respond to enquiries from prospective authors via phone, email, and online channels.
- Qualify leads and schedule consultations for publishing consultants.
- Prepare proposals, quotes, contracts, and sales documentation.
- Maintain accurate customer records in the CRM system.
- Follow up with leads and existing clients to support the sales pipeline.
- Track sales activity and prepare weekly and monthly reports.
- Coordinate onboarding of current authors after contracts are signed.

Office Administration

- Manage general office administration and correspondence.
- Coordinate meetings, appointments, and calendars.
- Organise digital filing systems and maintain

📌 Office and Sales Administrator (Bankstown)
🏢 Hembury Books
📍 Bankstown