Operations Coordinator | Property Transactions & Client Services

Join one of Australia's fastest-growing property investment businesses and play a critical role in delivering an exceptional client experience. We're seeking a highly organised Operations Coordinator to manage the post-contract journey for our Multi-Unit Complex property transactions. This role combines property administration, transaction coordination, client communication, compliance, and operations, ensuring every settlement runs smoothly from contract signing through to property management handover.

If you thrive on organisation, enjoy working with clients, and love keeping processes running efficiently, we'd love to hear from you.

About the Role

You'll be responsible for managing every stage of the post-transaction process, ensuring clients receive exceptional service while maintaining compliance and operational excellence. Working closely with our Property Advisors, Property Management team and external stakeholders, you'll ensure settlements progress on time and every client has a seamless experience.

Key Responsibilities

- Manage end-to-end post-transaction administration for Multi-Unit Complex property purchases
- Coordinate the settlement process with clients, advisors and external stakeholders
- Provide proactive client communication throughout each transaction
- Schedule and complete final property inspections
- Coordinate handover to the Property Management team
- Complete Anti-Money Laundering (AML) and compliance requirements
- Maintain accurate transaction records and documentation
- Monitor settlements, deadlines and key milestones
- Liaise with solicitors, conveyancers, property managers and internal teams
- Identify and resolve transaction issues before they become problems
- Ensure all compliance processes are completed accurately and on time

About You

We're looking for someone who genuinely enjoys creating structure, solving problems and delivering an exceptional client experience.

You'll bring

- Experience in operations,



administration or transaction coordination
- Property administration or sales administration experience (highly regarded)
- Outstanding organisational and time management skills
- Exceptional attention to detail
- Solid written and verbal communication skills
- The ability to manage multiple transactions simultaneously
- Confidence working within structured systems and compliance processes
- A proactive, solutions-focused mindset

Highly Regarded Experience

While not essential, experience in any of the following will be highly valued:
- Property settlements
- Conveyancing
- Real estate administration
- Buyers agency administration
- Property management
- Transaction coordination
- Mortgage broking administration
- AML / KYC compliance
- Legal administration
- Property investment

Why Join Us?

Meaningful Work

You'll become an integral part of one of Australia's leading property investment advisory businesses, managing high-value property transactions that help Australians build wealth through property.

Career Growth

- Ongoing training and development
- Exposure to complex multi-property investment transactions
- Opportunities to grow within a rapidly expanding business
- Work alongside experienced property professionals

Team & Culture

- High-performing, supportive team
- Collaborative and professional environment
- Systems and processes designed for success
- A business that values accountability, precision and continuous improvement

Location

? Richmond, Melbourne (Office Based)

This Role Isn't For You If...

- You struggle with organisation or attention to detail.
- You dislike following structured processes.
- You're looking for a low-responsibility administrative role.
- You prefer minimal client interaction.
- You become overwhelmed managing multiple priorities and deadlines.

Apply Now

If you're passionate about property, love creating exceptional client experiences and enjoy keeping complex transactions running smoothly, we'd love to hear from you. Apply today and become part of a growing team helping Australians build long-term wealth through strategic property investment.

📌 Operations Coordinator | Property Transactions & Client Services (Richmond)
🏢 Follio
📍 Richmond