About The Role As the Operations Manager – Pick Up & Delivery (PUD), you'll lead the day-to-day operations of a busy bulk freight distribution network, ensuring the safe, efficient and on-time movement of palletised freight across the Perth and regional networks. Leading a team of frontline leaders, Drivers, Dockhands and operational employees, you'll be accountable for delivering exceptional service, driving operational performance and creating a strong safety culture across a fast-paced, high-volume freight operation. Working closely with Linehaul, Customer Service and Branch leadership, you'll ensure freight is moved safely, efficiently and cost-effectively while meeting customer expectations.

What You'll Be Doing Lead the daily Pick Up & Delivery operation, ensuring safe, efficient and on-time collection and delivery of palletised freight.

Drive performance across safety, DIFOT, productivity, fleet utilisation and operational cost.

Lead, coach and develop Supervisors and frontline operational teams to build capability and accountability.

Optimise labour, fleet and operational resources to meet daily freight volumes and customer commitments.

Ensure compliance with Chain of Responsibility (CoR), NHVR requirements, fatigue management and all workplace safety obligations.

Monitor operational performance and identify opportunities to improve service, productivity and cost.

Partner with Linehaul, Fleet, Customer Service and other operational leaders to optimise freight flow across the network.

Lead investigations into safety incidents, service failures and customer escalations, implementing sustainable corrective actions.

Foster a culture of continuous improvement, customer focus and operational excellence.





What You'll Bring Demonstrated leadership experience managing high-volume transport, freight or logistics operations.

Experience leading Pick Up & Delivery, bulk freight or palletised freight operations within a fast-paced environment.

Proven ability to lead and develop large frontline, blue-collar and unionised workforces.

Strong operational and commercial acumen with experience managing productivity, labour, fleet performance and service delivery.

Sound knowledge of Chain of Responsibility (CoR), NHVR legislation, fatigue management and transport compliance.

Excellent stakeholder management, communication and problem-solving skills.

A proactive, hands-on leadership style with a passion for safety, continuous improvement and delivering outstanding customer outcomes.

About Team Global Express Team Global

Express (TGE) is an Australian-owned transport and logistics business delivering to Australia and New Zealand. We’re not only transforming our operations but striving towards changing the logistics industry and becoming an Environmental, Social, and Governance leader by 2030. To learn more about our story, visit https://teamglobalexp.com/.

Why TGE We care about our customers, our people, and our planet. We are always innovating and improving our services. We are driven by passion and purpose, and we never stop.

What We Offer Market-competitive salary above industry standards

Upskilling,



training, mentoring and more to support your career development journey

Fun and practical employee perks and discounts

Adaptable work, including work from home

Inclusive parental leave policy that supports all parents & carers

Peer recognition awards acknowledge when you go above and beyond. An inclusive workplace, works for everyone We celebrate difference. We are committed to a diverse and inclusive workplace that gives everyone the chance to contribute to a bigger and brighter future with us.

As an Equal Opportunity Employer, we welcome and invite applicants of all ages, cultural backgrounds, genders, sexual orientations, people living with disabilities, neurodiverse individuals and Aboriginal and Torres Strait Islander Peoples to apply.

Team Global

Express acknowledges the Aboriginal and Torres Strait Islander peoples as First Peoples of Australia and the Māori, as tangata whenua and Treaty of Waitangi partners in Aotearoa New Zealand. Our recruitment process Applying for a job starts with an online application form, from there you may be invited to complete an online assessment followed by a virtual or in person interview. The last step is undergoing pre-employment checks, which includes a criminal history check and a medical assessment including fitness to work and drug & alcohol screening.

Other Things To Note

When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the recruitment process.

During the recruitment process, please keep an eye on your junk emails and spam folders for updates.

TGE is listed as one of LinkedIn’s Top Companies of 2023 and 2024 in Australia.

📌 Operations Manager (Perth Airport)
🏢 Team Global Express
📍 Perth Airport