Ferrero is a family-owned company with a truly progressive and global outlook and iconic brands such as Nutella®, Tic Tac®, Ferrero Rocher®, Raffaello®, Kinder Bueno® and Kinder Surprise®. As the love for our brands continues to grow, so too does our global reach. Represented in 55 countries, with products sold in more than 170, the Ferrero Group is loved by generations around the world. The secret to our global success? Nearly 35,000 dedicated employees who celebrate care and quality to craft a business, careers and brands we are proud of. Join us, and you could be one of them.

About the Role

The State Account Manager plays a pivotal role in driving sales growth and building strong relationships with key customers. This position is ideal for early-career professionals seeking to develop expertise in sales, negotiation, and customer management within a supportive and high-performing environment.

Company description

Ferrero is a family-owned company with a truly progressive and global outlook and iconic brands such as Nutella®, Tic Tac®, Ferrero Rocher®, Raffaello®, Kinder Bueno® and Kinder Surprise®. As the love for our brands continues to grow, so too does our global reach. Represented in 55 countries, with products sold in more than 170, the Ferrero Group is loved by generations around the world. The secret to our global success? Nearly 35,000 dedicated employees who celebrate care and quality to craft a business, careers and brands we are proud of. Join us, and you could be one of them.

Job description

About the Role

The State Account Manager plays a pivotal role in driving sales growth and building strong relationships with key customers.



This position is ideal for early-career professionals seeking to develop expertise in sales, negotiation, and customer management within a supportive and high-performing environment.

Main Responsibilities

- Execute Ferrero's business strategies across assigned customers, delivering the Triple Win approach that creates value for consumers, customers, and Ferrero.
- Manage customer investments through the accurate and timely processing of SAPTM accruals and claims.Build and maintain strong relationships with key customer stakeholders, including buyers and wholesale partners.
- Facilitate regular customer meetings and support the Senior Account Team with Top-to-Top (T2T) engagements and range reviews.
- Negotiate case deals, promotional price points, and activation activities to drive mutually beneficial commercial outcomes.
- Lead negotiations for cost price increases with relevant wholesalers and retailers when required.
- Partner closely with Demand Planning to ensure accurate forecasting and alignment of customer plans.
- Prepare and deliver daily, weekly, and monthly reports, ensuring key stakeholders receive timely and accurate insights.
- Develop and complete field activation briefs for all key customer activations, ensuring high-quality execution and alignment with business objectives.




- Support the achievement of sales, profitability, and execution targets through effective planning, stakeholder engagement, and commercial management.

About You

- University degree
- Experience in sales, account management, or a related field
- Basic market and retailer knowledge, field and distributor management, novice-level eCommerce understanding
- Selling and category management skills, merchandising techniques
- Good relationship management, customer service, administration and communication skills
- Strong analytical thinking, good time and priorities management
- Proficiency in Microsoft Office; SAP knowledge is considered an advantage

What We Offer

Careers with caring built in - discover our benefits here.

About Ferrero

Ferrero began its journey in the small town of Alba in Piedmont, Italy, in 1946. Today, it is one of the world's largest sweet-packaged food companies, with many iconic brands sold in countries all over the world. Find out more about Ferrero at ferrero.com.

DE&I; at Ferrero

Ferrero is committed to building a diverse and inclusive culture in which all employees feel welcomed and appreciated and have the same opportunities. We believe all our people are equally talented in their own way. In nurturing the curiosity and natural abilities of our employees, we provide them, generation after generation, the means to succeed personally and professionally, enabling them to craft their journey at Ferrero. The diversity of our talents is what makes our work workplace multicultural, innovative, and highly rewarding.
Find out more here.

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📌 State Account Manager (1 year contract) (New South Wales)
🏢 Ferrero
📍 New South Wales