Rooms Division Manager - Surfers Paradise
Meriton Suites currently has an opportunity for an experienced Rooms Division Manager to join our Surfers Paradise team.
As the Rooms Division Manager, you will report to the Hotel General Manager and be responsible for leading our front office and housekeeping operations whilst working cohesively with the other departments.
Your key responsibilities
Support and lead the front office operations and team.
Facilitate a positive workplace culture through effective leadership, collaboration and team development.
Close the loop on guest feedback with critical thinking and robust guest connections.
Ensure daily front desk tasks and expectations are communicated, actioned and completed.
Drive positive guest experiences, both individually and across your team.
Manage the roster and payroll financials.
Work with our Hotel Manager to maintain the building's presentation and upkeep.
Ensure Meriton Suites standards, policies and procedures are adhered to.
Be able to manage the hotel in absence of the Hotel General Manager.
To be successful in this role you will
Minimum of 5 years’ experience in the hospitality industry, 2 of those years’ experience need to be in a management leadership position.
Previous management experience in a 4/5-star property both front office and housekeeping desirable.
Degree or Diploma in Hospitality Management or Business.
Strong knowledge of the hotel/serviced apartment sector.
Previous experience with a known Property Management System.
Fair knowledge of workplace relations.
Previous experience in Training and Development
An understanding of revenue and financial reporting
Why Meriton Suites
Australia’s largest owner-operator of apartment-style hotel suites, with 23 locations and 6,210 suites nationally
Future opportunities and career development with locations across Sydney, Brisbane, Gold Coast, Canberra and Melbourne
‘Merit Academy’ our online training platform to further develop your skills and knowledge
Paid Parental leave
Access to Employee Assistance Program (EAP) to provide professional and personal advice
Friends and Family discounts
Team activities and social events
Induction program for all current starters
Only short-listed applicants will be contacted within 7 days of application. Permanent residents only may apply. Please note that we will not consider external agencies as recruitment for this role is handled internally.
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Your application will include the following questions:
- Which of the following statements best describes your right to work in Australia?
- How many years' experience do you have as a Rooms Division Manager?
- How much notice are you required to give your current employer?
- Have you worked in a role which requires a sound understanding of employment & workplace relations?
- How many years' experience do you have in a training & development role?
Hotel & Accommodation Services 1,001-5,000 employees
Meriton Suites is Australia’s largest single owner-operator of hotel
rooms with 23 locations across Sydney, Brisbane, Gold Coast,
Melbourne and Canberra, offering a total of 6,210 suites.
Our spaciously designed suites offer the freedom and
flexibility of apartment-style hotel accommodation, where large
living areas, fully equipped kitchens, and modern amenities
provide all the comforts of home.
Meriton Suites is Australia’s largest single owner-operator of hotel
rooms with 23 locations across Sydney, Brisbane, Gold Coast,
Melbourne and Canberra, offering a total of 6,210 suites.
Our spaciously designed suites offer the freedom and
flexibility of apartment-style hotel accommodation, where large
living areas, fully equipped kitchens, and modern amenities
provide all the comforts of home.
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- Team Member Accommodation Discounts
- Family and Friends Accommodation Discounts
- Paid Parental Leave
- Employment Assistance Program
- Kudos - Awards Recognition
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📌 Rooms Division Manager - Surfers Paradise (Queensland)
🏢 @
📍 Queensland