Part-Time Customer Service Representative (Insurance Industry)
Location: Williamstown North, Melbourne VIC 3016
Hours: Monday to Friday | 9:30am – 2:30pm
Employment Type: Part-Time

Start Your Career in Insurance

We are seeking a motivated and reliable Customer Service Representative to join our growing team. This is a fantastic opportunity for someone looking to enter or build a career within the insurance & financial services industry, with training provided.

About the Role

In this role, you will be the first point of contact for clients, providing support, handling enquiries, and assisting with insurance-related requests.

Key Responsibilities

- Manage inbound customer enquiries and leads

- Prepare and provide insurance quotes

- Assist with policy changes and amendments

- Respond to customer queries in a professional and timely manner

- Conduct follow-ups with clients

- Follow up on outstanding payments

About You

To be successful in this role, you will have:





- Experience in customer service or call center environments (preferred)

- Robust communication and telephone skills

- Good computer skills and attention to detail

- A positive, can-do attitude

- A willingness to learn and grow within the industry

- Ability to work both independently and as part of a team

What’s in It for You?

- Comprehensive training (in-house)

- A clear entry pathway into the insurance & finance industry

- Ongoing career development opportunities

- Supportive and collaborative team environment

- Stable part-time hours, ideal for work-life balance

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📌 Customer Service Representative (Melbourne)
🏢 Unique Insurance Group
📍 Melbourne