Information Officer - Development Services
Location: North Road Office
Department: Development Services Administration
Compensation: Annual Package AUD $72,448.54 - $91,700.48
Employment type: Contract/Temp
Work Arrangement: On-site
Status
Temporary, Full-Time(18 months with possibility of extension)
Level 3.1 to 5.4($72,448.54 to $91,700.48 per annum) dependent on skills, knowledge andexperience.
The City of Albany’s Development Information Services Team is looking for aprofessional and customer focused individual to take up the role of InformationOfficer.
Reporting to the SeniorDevelopment Information Officer, this agile role is responsible for providinghigh-quality administrative support to the Development Services team. The roleinvolves responding to customer enquiries, receiving and processingapplications, and providing accurate information on planning, building anddevelopment processes and requirements.
About You
We are looking forsomeone who can demonstrate experience working in a customer service and/oradministration position, with an understanding of local government and/or thebuilding and planning industries. The successful applicant will have experienceworking within a busy team environment, strong time management andorganisational skills, and the ability to prioritise and schedule their ownworkload to meet deadlines. Strong computer literacy, data entry skills andproficiency in Microsoft Word, Excel and Outlook are also required.
If you haveadministration and customer service experience and enjoy supporting teams in a fast-paced environment, we encourage you to apply.
About Us
The City of Albany is one of Western Australia’s mostimportant and historic regional Cities.The services, facilities and activities that we offer arecontinually evolving and expanding. As an employee of the city, you can help usto reach our full potential.
We employ around 500 staff members and provide anexceptional and committed service to the City of Albany, and we create anenvironment where every employee has an opportunity to succeed. We arecommitted to a more diverse workforce and promote diversity and equalopportunity employment.
What We Offer
The Cityoffers some great benefits including flexible work arrangements to ensure awork-life balance. You will also enjoy a range of other benefits including:
- Superannuation co-contributions of up to $4,500 per financial year
- Professional development opportunities, including training, memberships, and study assistance
- Excellent leave entitlements including annual leave loading and the ability to purchase up to an additional 8 weeks’ annual leave per year
- Employee health and wellness program and initiatives including yearly flu vaccinations, skin checks and health assessments
- Access to our Employee Assistance Program (EAP) for you and your family
- Free ALAC Memberships
- Festive leave days
- Employee assistance program
- Generous study assistance
- Employee recognition program
- Discounted Private Health Insurance
- Novated Leasing (where applicable)
Deadline
Applications close 5pm, Thursday 20 August 2026
Please Note
To be eligible for an interview, your cover letter must clearly addressthe key points outlined in the Application Pack.
Rolerelated queries should be directed to Jessica Anderson, Coordinator DevelopmentAssessment and Customer Relation at
[email protected] or on 6820 3058.
TheCity of Albany is dedicated to promoting diversity and inclusion across all itsorganisational practices and is an equal opportunity employer. We stronglyencourage applications from Aboriginal and Torres Strait Islander peoples,individuals from diverse cultural and linguistic backgrounds, people with liveddisabilities, and individuals of all ages, sexual orientations, and genderidentities.
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📌 Information Officer - Development Services (Albany)
🏢 City of Albany
📍 Albany