First Focus is seeking a senior customer experience leader to drive our CX strategy and execution across delivery teams in Australia. You will combine customer feedback with operational data to identify where improvements have the greatest impact, shaping decisions and fostering a customer-first culture.
The role reports to the Chief Experience Officer and offers a flexible hybrid work model, with opportunities to influence priorities and deliver cross-functional impact across Australia, Recent
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📌 Customer Experience Lead: Hybrid, Super-Green Impact (Queensland)
🏢 First Focus It
📍 Queensland
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