Client Services Officer / Administrator - Accounting Firm

Milton, Brisbane

$75k – $80k + Super (commensurate with experience)

A premium boutique accounting practice in Milton seeks a highly capable Senior Administrator / CSO to provide direct support to the Directors and accounting team, ensuring seamless client service and practice operations. You’ll be working closely with one other admin team member in a collaborative, professional setting.

The Role

This pivotal position blends client service with practice administration. You will:

- Provide administrative and client support to Directors and accountants, assisting with day‑to‑day operations and service delivery
- Manage client enquiries, shared inboxes, and onboarding processes while maintaining accurate records across internal systems
- Support ATO and SMSF administration, including compliance documentation and regulatory requirements
- Complete ASIC Corporate secretarial duties, including annual company documentation and statutory forms

About You

- 2 + years in accounting firm administration and client service
- Excellent communication skills and ability to manage client relationships
- Experience with ATO/ASIC portals

Benefits





- Highly autonomous role with variety across practice operations
- Modern systems – Xero XPM and FYI Docs
- 1 day WFH after probation
- Above‑market salaries + bonus scheme
- Phone allowance provided
- No overtime – work/life balance is respected
- Friendly boutique team culture with direct exposure to Directors

MW Recruitment, we specialise in all aspects of public practice accounting for firms Australia wide (accountants, auditors, bookkeepers, client services, administration- you name it!). If this job isn’t suitable, but you would like to hear about other vacancies - contact me today.

HOW I CAN HELP YOU

- Degree educated accountant having practiced in both Big4 and boutique firm environments

- Deep knowledge of the current career opportunities including those roles not advertised - ie, the ‘hidden’ job market

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📌 Client Services Officer / Administrator - Accounting Firm (Brisbane)
🏢 MW Recruitment
📍 Brisbane