Night Auditor - Front Office

Mercure Sunshine Coast Kawana Waters

Immediate Start Available

Mercure Sunshine Coast Kawana Waters is seeking a reliable, customer-focused Night Auditor to join our team. This is an excellent opportunity for someone who enjoys working independently, delivering exceptional guest service, and ensuring smooth overnight hotel operations.

About the Role

As Night Auditor, you will be responsible for overseeing the hotel during overnight hours, completing end-of-day financial processes, and providing outstanding service to our guests.

Key Responsibilities

- Deliver exceptional guest service during overnight shifts

- Manage late check-ins and early departures

- Complete nightly audit procedures and reconcile daily transactions

- Prepare financial and operational reports

- Respond to guest enquiries and resolve issues professionally

- Monitor hotel security and safety procedures

- Process reservations and maintain accurate guest records





- Support administrative tasks and prepare the hotel for the morning team

About You

- Previous hotel front office, guest services, or hospitality experience preferred

- Strong communication and customer service skills

- High attention to detail and accuracy

- Ability to work independently and confidently

- Experience with hotel management systems is advantageous

- Availability to work overnight shifts, including weekends and public holidays

Essential Requirements

- Applicants must currently be located in Australia

- Full Australian working rights are required

- Sponsorship is not available for this position

What We Offer

- Immediate start available

- Career development opportunities within Accor Franchise Hotel

- Employee benefits and discounts across the Accor network

- Supportive and qualified team environment

- Free onsite parking

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📌 Night Auditor (Sunshine)
🏢 MERCURE
📍 Sunshine