Flick Anticimex Pty Ltd | Full-time and part-time opportunities

Location: Geebung, QLD 4034, with hybrid and permanent work-from-home options available for suitable candidates across remote Queensland and Darwin.

Are you a confident communicator who enjoys helping customers, solving problems, and turning enquiries into great outcomes? Join Flick Anticimex as a Customer Care Agent and be part of a trusted, well-known business with flexible work options, solid training, and genuine career pathways.

Choose a role that works for you. We have full-time and part-time positions available, with in-office, hybrid, and permanent work-from-home arrangements available for the right people.

About Flick Anticimex

Flick Anticimex is a global leader in pest control and hygiene services, supporting homes and businesses across Australia for more than 100 years. With over 40 branches across the Pacific, we deliver smart, safe, and sustainable solutions that help protect people, property, and communities. When you join Flick, you join a respected brand with a strong purpose and the support of an international organisation.

The Opportunity

We are growing our Customer Care team and looking for motivated people who are ready to make an impact. In this fast-paced, high-volume role, you will speak with customers every day, understand their needs, provide helpful advice, and convert enquiries into bookings and long-term customer relationships. If you enjoy a busy environment, love achieving targets, and take pride in delivering excellent service, this could be the role for you.

What You’ll Do

- Convert inbound and outbound customer enquiries into bookings and long-term customers.
- Provide friendly, expert advice that builds trust and creates a positive customer experience.
- Work towards daily sales and service targets with confidence and consistency.




- Accurately record customer interactions, bookings, and activities in our CRM.
- Support customer retention by finding practical solutions and helping customers stay with Flick.
- Complete administration tasks while keeping the customer experience front of mind.
- Collaborate with a supportive team and contribute to a positive, high-energy culture.
- Represent Flick with professionalism, integrity, and care in every interaction.

What You’ll Bring

- Excellent verbal and written communication skills.
- A customer-first approach with the confidence to ask questions, listen, and offer solutions.
- A sales-driven mindset with strong persuasion and rapport-building skills.
- The ability to stay organised and focused in a fast-paced, high-volume call centre setting.
- Confidence using technology, with the ability to quickly learn CRM systems.
- Working knowledge of Microsoft Excel and Outlook.
- Reliable attendance, a strong work ethic, and a positive team attitude.
- Previous call centre, customer service, or sales experience is highly regarded but not essential.

Why Join Flick?

- Competitive pay plus incentives for great performance.
- Structured training to set you up for success from day one.
- Ongoing coaching, development, and career progression opportunities within an international company.
- Flexible work options, including hybrid and permanent work-from-home arrangements for suitable candidates.
- Employee discounts on Flick products and services.
- Inclusive, supportive team culture where your contribution is valued.
- Onsite parking for office-based team members.
- The opportunity to be part of a trusted brand with more than a century of service excellence.

Equal Opportunity:

Flick Anticimex is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive workplace where everyone feels welcome, respected, and supported.

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📌 Customer Care Agent (Queensland)
🏢 Flick Anticimex
📍 Queensland