05th August, 2026

Brennan. Where true performance thrives.

At Brennan, we believe that how technology is delivered is every bit as important as what the technology is. We focus on creating real and relevant value for customers with solutions that fit their specific needs and always reflect their true interests.

It’s a claim backed by our True Performance System – a way of working engineered to get us closer, and deliver better, for our customers and their actual experience of technology.

Why join Brennan

True performance for our customers starts with a true belief in our people.

It’s why we’ve structured our business to help our teams, and their talents, shine bright. It's why we’ve created a workplace where people of all backgrounds, beliefs and experiences are welcomed and empowered. And it’s why we’ve built an organisation where real innovation makes a genuine impact and generates true rewards for our team members.

True rewards In addition to competitive remuneration, Brennan offers extensive benefits, including:

- Training and certification bonuses
- Culture Awards that recognise excellence
- Brennan Daredevils – our annual, all-expenses paid trip awarded to our top performers and outstanding contributors
- Vibrant, fun social activities
- Discounted hardware and software
- An environment that embraces learning and development

The role:

We're looking for a Product Operations & Governance Lead to provide the operational backbone that keeps Brennan's product portfolio organised, well-documented and easy to navigate.

You'll work closely with Product Managers, Product Owners, Operations, Sales and Pre-Sales teams to support product operations, governance forums and lifecycle processes. You'll help ensure product information remains accurate, accessible and well-governed, enabling informed decision-making and smooth delivery across the business.

You'll also play a key role in maintaining the product taxonomy, service catalogue and governance processes that help keep product management consistent,



efficient and scalable across the organisation. This role is ideal for someone who enjoys bringing structure to complex environments, coordinating across multiple stakeholders and driving continuous improvement through strong processes, reporting and information management.

This role is based in the Sydney Office.

Key Responsibilities

- Support the day-to-day running of product operations, including governance processes, standards and ways of working.
- Coordinate the product lifecycle and stage-gate process, ensuring approvals, documentation and governance requirements are maintained.
- Maintain the product taxonomy, service catalogue and single source of truth for product information across business systems.
- Schedule and support product forums and governance boards, including meeting preparation, action tracking and stakeholder follow-up.
- Partner with Product, Operations, Sales and Pre-Sales teams to support product enablement and the smooth delivery of products into the business.
- Prepare governance and portfolio reporting while identifying opportunities to improve processes, data quality and tooling.

What skills and experience you bring

- Robust organisational skills and experience coordinating processes, projects or governance activities across multiple stakeholders.
- Excellent attention to detail and a structured approach to information management, documentation and data integrity.
- Strong written and verbal communication skills, with the ability to prepare reports, documentation and materials for a range of stakeholders.
- Experience working across cross-functional teams and building positive relationships with business stakeholders.
- Experience supporting governance, operational processes, reporting or service management activities within a technology or services environment.
- A proactive mindset with a focus on continuous improvement, process optimisation and delivering high-quality outcomes.

Note: As part of our hiring process, you will be required to undertake a National Criminal History Check

Brennan is an equal-opportunity employer

📌 Product Operations & Governance Lead (Sydney)
🏢 Brennan IT Intranet
📍 Sydney