Division/Section: Business Services / Digital Information and Technology

Position Type: 24 Months Maximum Term Full Time (9 day fortnight, 38 hours/week)

Salary Range: $23,920 - $49,296 per annum + super, based on schooling level completion, years out of school and age upon commencement.

Location: 143 Walker Street - Townsville City

Application Close: 11:45pm, Sunday 30 th August

Trainee Business Digital Information and Technology (Administration Support) - Certificate IV in Business

Are you looking to kick start your career? Obtain a Nationally Recognised Qualification that will give you the skills to take you anywhere! Townsville City Council is currently seeking applications for the 2027 Trainee intake!

Under close supervision, this role offers an exciting, competency-based traineeship designed to launch your career in Digital Information and Technology. Through a combination of formal study and hands-on, on-the-job learning, you will develop practical, future-focused digital skills in a real-world setting.

This role supports the administration function of the Digital Information and Technology section by assisting with the delivery of consistent and professional administrative services. Under guidance and supervision, the trainee will provide timely administrative support to the section stakeholders, helping ensure processes align with relevant policies, procedures and legislative requirements. The role is designed to build understanding of the section’s functions and the broader business environment,



including gaining introductory knowledge of the legislative and regulatory context in which the section operates.

What truly sets this role apart is the opportunity to gain exposure across Council's vast and diverse Digital Information and Technology streams. From Artificial Intelligence and Cyber Security to Digital Architecture and transformation projects, you will be immersed in a dynamic digital environment and gain insight into innovative technologies shaping Council's digital future and effecting the community.

This Position Will Complete a Two-year Certificate IV In Business Online Through Central Queensland University. For More Information On The Qualification Through CQU, Please Follow The Link Below

BSB40120 - Certificate IV in Business. RTO 40939 - CQUniversity

This position will commence in February 2027.

Qualifications And Experience

- Willingness to be part of, and promote, a positive safety culture whilst adhering to all Health and Safety policies and procedures.
- Minimum completed of Year 10 with passes in English and Mathematics.
- Minimum of Queensland C class provisional drivers’ licence (or ability to obtain).
- Sound written and verbal communication skills.
- Sound computer skills.
- Ability to work effectively and be positively involved within a team environment.




- Complete all training and assessment requirements of a Certificate IV in Business as per the provided training plan. This includes attending and participating in structured formal learning at the nominated Registered Training Organisation (RTO) as well as keeping an accurate and up to date training record book.

The recruitment process for this role may include an aptitude test, group assessment centre and/or interview.

We are committed to creating a safe and inclusive workplace where diverse styles, background, experiences and perspectives are valued, encouraged, and respected. People from diverse backgrounds (including but not limited to, Aboriginal and Torres Strait Islander, people with diverse gender identities and sexualities, people from different cultural and linguistic backgrounds, people with disability, and veterans) are encouraged to apply.

All successful candidates are required to undergo drug and alcohol testing as part of the recruitment process. Please be aware Townsville City Council has a 'zero tolerance' policy to drugs and alcohol in the workplace.

If you need any adjustments to be made to the recruitment process or if you would like to discuss any accessibility requirements, please contact [email protected] or phone 07 4727 9004 for a confidential discussion.

Contact Person: Nicole

Contact Email: [email protected] ( for position enquiries only)

Attachments

- Various_Trainee Business Digital Information and Technology (Administrative Support) PD.pdf

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📌 Trainee Business Digital Information & Technology (Administration Support) (Townsville City)
🏢 Townsville City Council
📍 Townsville City