Lead, 24/7 Systems Support – Telco Operations (City of Sydney)

Lead, 24/7 Systems Support – Telco Operations (City of Sydney)

09 Aug
|
Superloop
|
City of Sydney

09 Aug

Superloop

City of Sydney

Superloop is seeking a Systems Support Team Leader to manage a 24x7 System Support Centre, coordinating incident response, triage, and resolution across internal teams and third-party partners. You will drive proactive monitoring and incident classification to maintain system reliability and customer satisfaction.

The role requires a bachelor’s degree in CS/IT, 3+ years in production/support, and solid ITIL, SQL, and observability tooling skills.

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📌 Lead, 24/7 Systems Support – Telco Operations (City of Sydney)
🏢 Superloop
📍 City of Sydney

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