At Carter Grange Homes, we design and build homes that reflect the way our clients want to live. Known for our quality, innovation and exceptional customer experience, we are proud to be one of Victoria's leading custom residential builders.

Our Urban team specialises in custom homes and dual occupancy developments, delivering tailored solutions for clients across Melbourne.

We're looking for an organised, proactive and customer-focused Project Administrator to become the key point of contact for our dual occupancy clients from sales deposit through to town planning approval.

This is a rewarding role where you'll coordinate the administrative journey, build trusted client relationships and ensure every project is accurately prepared before being handed over to our Pre-Site team.

If you thrive on organisation, enjoy working with people and take pride in delivering an exceptional customer experience, we'd love to hear from you.

About the Role

Reporting to the Urban Sales Manager, you'll take ownership of the administration and coordination of dual occupancy projects throughout the pre-construction phase.

Working closely with clients, consultants and internal stakeholders, you'll manage documentation, coordinate approvals, maintain accurate project records and keep clients informed every step of the way.

Key Responsibilities

- Manage dual occupancy projects from sales deposit through to town planning approval, ensuring a seamless transition to the Pre-Site team.

- Be the primary point of contact for clients,



providing exceptional service and regular communication throughout the pre-construction journey.

- Coordinate and complete all project administration, ensuring documentation is accurate, compliant and completed within required timeframes.

- Prepare, maintain and update project files, milestone records and database information with a high level of accuracy.

- Present designs, quotations and planning documentation to clients for review and approval.

- Liaise with internal departments, consultants, suppliers and external stakeholders to keep projects progressing efficiently.

- Prioritise multiple projects and deadlines while proactively communicating any issues or delays.

- Identify opportunities to improve processes, service delivery and the overall client experience.

About You

You'll be a highly organised administrator who enjoys building relationships, coordinating multiple projects and ensuring every detail is taken care of.

You'll also bring

- Previous experience in residential building, project administration, customer service or a similar coordination role.

- Outstanding organisational skills and exceptional attention to detail.

- Excellent communication skills with a genuine passion for providing outstanding customer service.





- The ability to manage multiple priorities while meeting deadlines in a fast-paced environment.

- Confidence working with documentation, databases and project administration systems.

- A proactive mindset with a continuous improvement focus.

- Knowledge of residential construction, town planning or dual occupancy projects will be highly regarded.

Why Join Carter Grange?

At Carter Grange, we believe building a home should be an exciting and enjoyable experience—for both our clients and our people. When you join our team, you'll become part of a team-oriented, supportive workplace where your contribution is genuinely valued and where you'll have the opportunity to build a rewarding career.

What We Offer:

- Be part of a respected and growing residential building group

- Work within a collaborative and supportive team environment

- Modern office environment located in Mount Waverley with onsite parking.

- The opportunity to work on diverse and rewarding residential projects.

Our people are at the centre of everything we do. We believe great outcomes are achieved through collaboration, trust and empowering our people to make a meaningful contribution.

If you're looking for a role where you can make a genuine impact on the client experience while coordinating exciting residential projects from the very beginning, we'd love to hear from you.

Apply now and help our clients take the first exciting steps towards building their new home.

📌 Project Administrator (Mount Waverley)
🏢 Carter Grange Homes
📍 Mount Waverley