Real Estate Institute of Victoria – Melbourne VIC

The REIV is the peak body for real estate professionals in Victoria and a Registered Training Organisation.The REIV's Vision is for A Strong and Sustainable Victorian Property Sector.

The Role:

Working as part of ourtraining administration team you will be responsible for:

- Administration of new and current students for all RTO qualifications and programs.
- Providing excellent customer service to our students including responding to general queries, processing enrolments, issuing of training plans, generating certificates/ statement of results, managing the customer retention process andfollowing up missing attendees.
- Entering accurate student data and records into our student management system.
- Creating course events in relevant REIV databases.
- Auditing of student files.
- Preparation, maintenance and/or uploading of course materials.
- Setting up, maintaining and packing up room requirements.
- Liaising with employers and facilitators.

Your experience/skills will ideally include:





- Previous experience in administration of RTO training qualifications or programs or a desire to learn.
- Demonstrated knowledge of student management systems and computer literacy with a minimum of intermediate skills in Microsoft programs.
- High level organisational skills, attention to detail and time management.
- Demonstrated capacity to work both independently and as a member of a team.
- Identifying improvements to systems and processes.
- Demonstrable ability to contribute to a positive and ethical culture.
- Etrainu and VETtrackexperience is an advantage.
- Real estate knowledge is also an advantage.
- SVTS knowledge is desirable but not essential.

Benefits include:

- Flexibility to work from home as part of a hybrid working culture.
- Free in office parking (and close to public transport).
- Access toa range ofspecial discounts, offers and services available to REIV members. Benefits include cars, accommodation, travel, shopping and entertainment.

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📌 Training Administrator (Melbourne)
🏢 Real Estate Institute Of Victoria
📍 Melbourne