? We're Hiring: Quality Assurance Manager

? Employment Type: Full-Time

? Level: Mid-Level to Senior-Level

We are seeking an experienced, detail-oriented, and results-driven Quality Assurance Manager to lead our quality assurance initiatives and ensure the highest standards across our products, services, and processes. This role is ideal for individuals who are passionate about quality management, continuous improvement, and leading high-performing QA teams.

The ideal candidate has robust leadership skills, extensive quality assurance experience, and a commitment to driving operational excellence through robust quality systems and best practices.

? Key Responsibilities

• Develop, implement, and maintain quality assurance strategies, policies, and standard operating procedures (SOPs).

• Lead and mentor the QA team, fostering a culture of quality, accountability, and continuous improvement.

• Establish and monitor quality standards, KPIs, and performance metrics across business operations.

• Oversee quality audits, inspections, and compliance activities to ensure adherence to internal and external standards.

• Identify quality issues, conduct root cause analysis, and implement effective corrective and preventive actions (CAPA).

• Collaborate with cross-functional teams to improve products, processes, and customer satisfaction.

• Ensure compliance with applicable regulatory requirements, industry standards, and company policies.

• Review quality reports, analyze trends, and provide recommendations to senior management.

• Manage customer complaints, quality incidents, and non-conformance investigations.

• Drive continuous improvement initiatives using quality management methodologies and best practices.





• Support training and development programs to promote quality awareness across the organization.

✅ Requirements

• Proven experience in quality assurance, quality management, or a related leadership role.

• Strong knowledge of quality management systems (QMS), quality control processes, and continuous improvement methodologies.

• Experience with quality standards such as ISO 9001 or other relevant industry standards is an advantage.

• Strong analytical, problem-solving, and root cause analysis skills.

• Excellent leadership, communication, and stakeholder management abilities.

• Experience conducting audits, compliance reviews, and quality performance evaluations.

• Familiarity with Lean, Six Sigma, or other process improvement methodologies is preferred.

• Ability to manage multiple priorities and lead cross-functional quality initiatives.

• Proficiency in Microsoft Office and quality management or reporting tools.

• Bachelor's degree in Quality Management, Engineering, Business Administration, or a related field is preferred.

? What We Offer

• Competitive salary with performance-based incentives.

• Opportunity to lead enterprise-wide quality initiatives and drive operational excellence.

• Career progression into Senior QA Manager, Head of Quality, or Operations Leadership roles.

• A collaborative, innovative, and quality-focused work environment.

• Ongoing leadership development, professional training, and certification support.

• Comprehensive employee benefits and recognition programs.

? Ready to champion quality and make a lasting impact?

Send us your CV and LinkedIn profile. We look forward to welcoming experienced quality professionals to our growing team.

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📌 Quality Assurance Manager (Sydney)
🏢 Create.Do™
📍 Sydney