Build Your Career with Crawford & Company

Are you an experienced administration professional looking for your next challenge?

Crawford & Company, the world's leading provider of claims management solutions, is seeking a proactive and detail-oriented Liability Administration Assistant to join our Specialty Services team in Brisbane.

This is an excellent opportunity for someone who thrives in a fast-paced professional environment and enjoys supporting a team of specialists while delivering exceptional service to clients.

Why You Will Love It Here

- Join a respected global organisation and industry leader
- Support a highly experienced team of Liability Loss Adjusters
- Diverse and interesting work with no two days alike
- Supportive and collaborative team culture
- Ongoing learning and development opportunities
- Long-term career pathways within insurance and professional services
- Hybrid and flexible working options available (where applicable)

The Opportunity

As a Liability Administration Assistant, you will provide dedicated administrative support to a team of Loss Adjusters, helping ensure the smooth delivery of claims and client services.

You will play a critical role in maintaining high levels of accuracy, efficiency, and responsiveness while liaising with clients, insurers,



service providers, and internal stakeholders.

Key responsibilities include:

- New claim registration and file management
- Preparing and formatting reports, correspondence, and client documentation
- Maintaining and updating claims management systems
- Managing incoming enquiries via phone and email
- Diary management and scheduling support
- Preparing reports and invoices for insurers
- Compliance monitoring and record management
- General administrative and operational support for the team

About You

To be successful in this role, you will bring:

- Previous administration, legal administration, insurance administration, or professional services experience
- Exceptional attention to detail and accuracy
- Strong document formatting and typing skills
- Excellent written and verbal communication skills
- The ability to manage competing priorities and meet deadlines
- Strong organisational and time management skills
- Confidence working across multiple systems and Microsoft Office 365
- A proactive, customer-focused approach

Experience within insurance, legal, financial services, or the skilled services sector will be highly regarded.

#J-18808-Ljbffr

📌 Administration Assistant (Queensland)
🏢 Crawford
📍 Queensland