About the Company

Our client is a well-established and growing organisation known for its vibrant team culture and high standard of service. Located in East Bentleigh they pride themselves on creating a professional, welcoming environment for both their staff and visitors.

This is a brilliant opportunity to step into a key customer service role where you will be an integral part of the business's daily operations.

About the Role

We are seeking a warm, organized, and customer-focused Receptionist / Customer Service Coordinator to serve as the face and voice of the business. As the first point of contact, you will deliver exceptional front-of-house service, assist clients with inquiries, and support everyday office administration.

Key Responsibilities:

- Welcome visitors, clients, and contractors with a friendly and qualified demeanor
- Manage incoming phone calls, redirect inquiries, and take accurate messages, make appointments
- Handle front-desk inquiries and respond to general email correspondence promptly
- Maintain the reception area, meeting rooms, and kitchen to high presentation standards




- Provide general administrative support

Skills & Experience Required:

- Prior experience in a receptionist, customer service, or front-of-house administrative role
- Exceptional verbal and written communication skills with a professional phone manner
- Strong computer literacy, including proficiency in MS Office (Word, Excel, Outlook)
- Excellent organizational skills with the ability to multitask and prioritize
- High attention to detail and a proactive, positive attitude

What’s on Offer:

- Competitive remuneration package
- Supportive, friendly, and cooperative team culture
- Modern offices close to public transport and local amenities
- Consistent weekday hours with great work-life balance

How to Apply: If you thrive in a customer-facing role and are eager to join a fantastic team, please click APPLY to submit your resume. For a confidential discussion, please reach out to Debbie or Laurenat [03 9578 6650](tel:03 9578 6650)Placing Heads Recruitment. Where your job is our business!

📌 Reception/Customer Service (Bentleigh East)
🏢 Placing Heads
📍 Bentleigh East