Head of Commercial and Contract Services

Head of Commercial and Contract Services

About Trident Services Australia

Founded in 1996, Trident Services Australia is one of Australia’s leading providers of integrated security and cleaning services. As a proudly 100% Australian-owned organisation, we employ more than 2,500 people across Queensland, New South Wales, Victoria, South Australia and the Northern Territory.

Our success is driven by strong relationships, operational excellence and our commitment to creating safe, inclusive and high-performing workplaces. We believe our people are our greatest asset and are dedicated to providing meaningful career opportunities, career development and an workplace where individuals and teams can thrive.

The Opportunity

Lead Commercial Excellence. Shape Sustainable Growth.

We are seeking an accomplished Head of Commercial and Contract Services to join our senior operations team in Brisbane.

Reporting to the EGM - Operations, this pivotal role will provide strategic leadership across procurement, commercial management, estimating, tendering and risk functions. You will play a key role in driving sustainable business growth, strengthening commercial capability and ensuring robust governance throughout the pre-contract and commercial lifecycle.

This is an opportunity for an experienced commercial leader to influence organisational strategy, optimise value creation and support the continued growth of a successful Australian-owned business.

Key Responsibilities

Strategic Leadership

- Lead and develop high-performing procurement, commercial, estimating and tendering teams.

- Foster a culture of accountability, collaboration, innovation and continuous improvement.

- Strengthen organisational capability through effective leadership,



coaching and professional development.

- Drive operational efficiency and contribute to broader business improvement initiatives.

Commercial Governance, Risk and Compliance

- Establish and maintain effective commercial governance frameworks, policies and processes.

- Manage commercial, contractual, procurement and public liability risk frameworks.

- Ensure procurement and commercial activities comply with organisational policies, WHS obligations and legislative requirements.

- Provide executive-level reporting, risk insights and recommendations to support informed decision-making.

Tendering, Estimating and Business Growth

- Lead major tender submissions, proposals and commercial opportunities.

- Develop robust estimating processes to support competitive and profitable business outcomes.

- Improve bid strategies, market opportunities and contract growth initiatives.

- Ensure commercial and risk reviews are completed for significant tenders.

- Maintain strong governance over contractual obligations, service levels and key performance requirements.

Procurement Excellence

- Develop and implement procurement strategies that maximise value, efficiency and supplier performance.

- Enhance procurement systems, processes and reporting capabilities.

- Ensure appropriate commercial evaluation, negotiation and contract management practices are applied.

About You





You are an experienced commercial executive with a solid background leading procurement, tendering and commercial functions within complex operational environments.

You will bring:

- 8–10+ years’ experience in senior commercial, procurement or pre-contract leadership roles.

- Experience managing significant commercial portfolios, preferably within facilities services, security, technology, asset management or related industries.

- Proven success leading major tenders, contracts and procurement programs.

- Strong financial acumen, including budget management and P&L; responsibility.

- Demonstrated capability in commercial strategy, contract negotiation and risk management.

- Strong understanding of WHS, compliance and regulatory obligations.

- Exceptional stakeholder management and executive communication skills.

Qualifications

Essential:

- Tertiary qualification in Business, Commerce, Accounting, Economics, Law or a related discipline.

Desirable:

- MBA or postgraduate leadership qualification.

- Relevant professional certifications in procurement, commercial management or contract administration.

Why Join Trident?

At Trident Services Australia, you will join an organisation that values integrity, teamwork, accountability and continuous improvement.

We offer:

- Competitive executive remuneration of $170,000–$195,000 plus superannuation.

- A key leadership role with significant influence across the organisation.

- The opportunity to shape commercial strategy and support future business growth.

- A collaborative and supportive executive environment.

- Professional development and career growth opportunities.

- The opportunity to make a meaningful impact within a growing Australian-owned organisation.

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📌 Head of Commercial and Contract Services (Brisbane)
🏢 Trident Services Australia
📍 Brisbane