Number Of Positions Available 1 About Us The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.

About The Role The Salvation Army, Fundraising Donor Services team, have a permanent, full-time, position for a Revenue Investigation Officer based at our Melbourne head office in Blackburn. This crucial role is responsible for the timely and accurate investigation, processing and matching of donations received by the National Fundraising Department.

Key Responsibilities Daily examination, scrutiny and validation of transactions on all bank accounts connected to Blackbaud CRM

Process transactions from our Bank Statement to CRM (Blackbaud), Payment Gateway to Bank Statement

Researching and processing of all donations received online nationally

Process daily Direct Debit Batches

Post Blackbaud Files to a General Ledger

Assisting with the processing of electronic files from internal and external stakeholders

Investigate and action Disputed Transactions: Fraudulent, Charge Backs, Refunds

Investigate and prepare “unidentified” banks deposit donations About You Proficient Data Entry skills

Attention to detail and ability to identify errors

Prior experience in a business administration environment and/or relevant business qualifications

Experience in handling and analysing finances and records accurately





Proficiency with Excel and ability to utilise pivot tables

Experience working in a team environment Why Work For Us 9 day fortnight (RDO once every two weeks!)

Eligible employees can access NFP salary packaging Opportunity for career development

Paid parental leave

Access to Free parking

Employee Assistance Program Internationally renowned not-for-profit organisation An inclusive culture of dedicated, passionate and skilled team members

Rare opportunity to work with passionate, like-minded people who enjoy being a part of an organization that makes a difference within the Australian community How To Apply We are looking for compassionate people who share our mission and values, if you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to apply via the link and submit a current CV and a cover letter which details your alignment with the essential requirements of the role.

The Salvation

Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people.

The Salvation

Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check. We value Integrity, Compassion, Respect, Diversity, and Collaboration

📌 Revenue Investigation Officer (Melbourne)
🏢 The Salvation Army Australia
📍 Melbourne