We are seeking a dedicated and professional Receptionist to join the team at Cattlemans Country Motor Inn in Dubbo, NSW. This is a full-time position based on-site at our premises. As Receptionist, you will be the first point of contact for our guests and visitors, playing a crucial role in creating a welcoming and professional atmosphere. This position is essential to the smooth operation of our motor inn, ensuring that every guest receives exceptional service from the moment they arrive. Your organisational skills, communication abilities and customer service expertise will directly impact guest satisfaction and the overall reputation of our establishment.

Key responsibilities

- Welcoming guests and visitors with a warm, professional greeting upon arrival
- Managing guest check-ins and check-outs efficiently and courteously
- Answering and directing telephone calls, taking messages and providing information about facilities and local attractions
- Processing guest payments and managing cash, card and online transactions with accuracy
- Maintaining the reception desk and ensuring it is clean, organised and well-stocked with relevant materials
- Responding to guest enquiries and requests promptly, resolving issues where possible or escalating to management
- Booking and managing guest reservations using the property management system




- Assisting with administrative tasks including data entry, filing and scheduling
- Maintaining confidentiality and handling sensitive guest information appropriately
- Supporting other team members as required to ensure smooth daily operations

What we're looking for

- Flexibility to work shifts, including early mornings, evenings and weekends as required.
- Excellent communication skills, both verbal and written, with the ability to interact professionally with diverse guests
- Robust organisational and time management skills to manage multiple tasks and priorities effectively
- Proficiency with computer systems and office software, including experience with property management systems or similar booking platforms
- Cash handling experience and basic knowledge of payment processing
- A positive, friendly attitude with a genuine commitment to delivering exceptional guest service
- Ability to remain calm and professional under pressure, particularly during busy periods
- Attention to detail and accuracy in administrative tasks
- Reliability and punctuality with a strong work ethic
- Proven experience working in a reception or customer service role, preferably within the hospitality industry

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📌 Receptionist - Full Time (Dubbo)
🏢 Cattlemans Country Motor Inn
📍 Dubbo