Valsoft Corporation's Sadie team in Melbourne is seeking a Customer Success Manager to lead onboarding, support, and growth for restaurant partners across Australia.
You will own end-to-end onboarding, drive adoption, manage post-onboard relationships, and collaborate with Product, Engineering, and Sales to ensure lasting satisfaction.
The role emphasizes customer health, feedback loops, and scalable playbooks to improve retention and unlock upsell opportunities in multi-location environments.