Join our passionate team at Petstock PortLincoln where we are inspired by pets and animals to be better people both in our careers and our everyday life. You will be part of a team that delivers high‑standard grooming services and strives to create a positive, memorable experience for every dog and owner.

Responsibilities

- Provide full grooming services for a variety of breeds, including bathing, drying, nail clipping, brushing, combing and both generic and breed‑specific clipping.
- Deliver a positive and memorable grooming experience for all customers and their dogs.
- Coordinate the grooming salon and client bookings in conjunction with the Store Manager.
- Assist the store shop floor team when required, providing exceptional customer service and memorable interactions.
- Maintain a consistently high standard of salon presentation and oversee stock management.
- Work with the Store Manager and team to meet member program targets and expectations.
- Support local marketing opportunities and recruitment referral programs.
- Help the team achieve and exceed sales targets.
- Maintain a strong safety mindset by creating a culture of safety within the salon and store.

Qualifications

- Experience in professional dog grooming.
- Qualification in Grooming preferred.




- Good knowledge of specific breed clips and a commitment to maintaining grooming styles and brand/product knowledge.
- Physically fit, able to lift heavy animals as required.
- Demonstrated experience in handling and working with live animals.
- Advanced understanding of zoonotic and skin diseases and the ability to identify them.
- Proven ability to exceed grooming KPIs through high‑quality care, customer satisfaction, and robust team collaboration.
- Exceptional communication and interpersonal skills, with the ability to build rapport and effectively engage with customers and team members.
- Strong attention to detail.

Advantages

• Free access to mental health, financial and wellbeing support services through Sonder.
• Opportunities to purchase up to 2 weeks of additional paid leave and 4 weeks of paid parental leave.
• Health and wellness services at a great corporate discount.
• Exclusive access to Workplace Banking.

Equal Opportunity

We encourage applications from people of diverse backgrounds who wish to be part of a culture where everyone can proudly be themselves. We are committed to providing equal opportunities for all and consider candidates from the local area (within a 80km radius) to strengthen community connections.

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📌 Groomer | Port Lincoln
🏢 Hart Retail Group
📍 Port Lincoln