What you’ll do

- Own the end-to-end sales process: enquiry → consultation → test drive → negotiation → delivery.

- Coach and develop the sales team with clear standards, weekly rhythms, and practical training.

- Run daily follow-ups and pipeline hygiene (CRM discipline, next steps, and response times).

- Partner with workshop/operations to align vehicle readiness, handovers, and customer timelines.

- Improve conversion through better scripts, better offers, and better customer communication.

- Protect brand reputation with honest advice and “quality-first” delivery standards.

What we’re looking for

- 3+ years in automotive sales (or equivalent high-ticket sales) with a proven track record.

- Experience leading/coaching a team (formal or informal leadership is fine).

- Strong communication: calm, clear, and customer-first.





- Comfortable using a CRM and following structured processes.

- High integrity: you don’t overpromise, and you keep customers informed.

Nice to have

- Experience with imports, JDM enthusiast customers, or specialist vehicles.

- Comfortable creating easy content (walkaround videos) to support sales.

- Understanding of finance options and trade-in handling (we’ll train you if needed).

How hiring works

- Apply

Submit the form with your CV and salary expectations.

- Phone screen

A quick chat to confirm fit, experience, and expectations.

- In-person interview

Meet the team and walk through your approach to sales leadership.

- Offer

We move quickly for the right person.

📌 Sales Manager (Northcote)
🏢 IKIGAI Motors AU
📍 Northcote