Application Support Analyst – Secure Data Platform Program
Join a major secure enterprise data program delivering foundational data integration, analytics, and platform capability across complex protected environments. This Application Support Analyst role is ideal for a technically strong support professional with experience in containerised platforms, application operations, troubleshooting, monitoring, and ITIL-aligned service management.

Location: ACT, VIC
Contract Duration: 11 months, commencing 1 August 2026, possible extensions
Security Clearance Requirement: Current NV2 clearance required

Essential Tasks:

- Provide operational support, administration, monitoring, and maintenance for business-critical applications and platform services.
- Investigate, troubleshoot, and resolve application, platform, and integration issues within agreed support processes and SLAs.
- Monitor system health, performance, availability, and capacity to maintain service continuity.
- Maintain technical documentation, operational procedures, and support knowledge articles.

Key Criteria:





- Experience providing application and platform support in complex enterprise ICT environments.
- Practical experience with IBM Fusion, Red Hat OpenShift, or comparable containerised platforms.
- Robust understanding of incident, problem, change, and release management in an ITIL-aligned environment.
- Ability to diagnose technical issues, conduct root cause analysis, and communicate clearly with technical and non-technical stakeholders.

About Compas:
Compas Pty Ltd is a Canberra based wholly Australian owned, Recruitment and Services company that has been operating since 1987. We specialise in the provision of permanent, contract and temporary recruitment services, as well as specialised Consulting assignments.

YOUR APPLICATION WILL BE TREATED WITH THE STRICTEST CONFIDENCE
Due to the nature of this environment, candidates must hold a current NV2 clearance.

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📌 Application Support Analyst (Canberra)
🏢 Compas
📍 Canberra