Strategic Client Partnerships | Global Media Agency | Higher Education

Build long-term client partnerships. Lead strategy. Shape the future of Higher Education marketing.

If you're an experienced agency Account Director who enjoys building trusted client relationships, leading strategic conversations and working alongside an exceptional team, this could be the opportunity you've been looking for.

We're partnering with a global media agency that's become the market leader within the Higher Education sector. With continued year-on-year growth, they're looking for an Account Director or Senior Account Director to join their Sydney team and help deliver world-class campaigns for some of Australia's leading universities.

This is a genuine opportunity to become a strategic advisor to your clients rather than simply managing campaign delivery.

What you'll be doing

You'll take ownership of a portfolio of key client accounts, building long-term partnerships while working closely with media specialists to deliver outstanding campaign outcomes.

Your role will include:

- Leading strategic client relationships and becoming a trusted advisor.
- Working closely with internal media specialists across Paid Search, Paid Social, Programmatic and ATL.
- Helping clients solve business challenges through innovative media strategies.
- Leading quarterly and annual business reviews.
- Identifying opportunities to grow existing accounts.
- Managing campaign delivery while maintaining exceptional client service.
- Mentoring and supporting junior Account Managers.
- Collaborating with strategy, planning and investment teams to deliver integrated campaigns.




- Contributing to new business opportunities and agency growth.

About You

You'll probably have:

- 4-5+ years' experience within a media agency client services role.
- Experience managing complex client relationships.
- Robust understanding of integrated media campaigns.
- Confidence presenting to senior stakeholders.
- Commercial awareness and a natural ability to identify opportunities for growth.
- Excellent communication and presentation skills.
- A collaborative leadership style with experience mentoring junior team members.
- A genuine passion for building long-term client partnerships.

Experience across Higher Education is a bonus, but certainly not essential. What's more important is your curiosity, strategic mindset and enthusiasm for working within a specialist sector. Why this opportunity stands out

This isn't a traditional agency role where you're constantly firefighting.

You'll join a business that has built its reputation through long-term client relationships, exceptional service and genuine collaboration.

You'll be part of a team that:

- Has grown consistently year-on-year.
- Partners with some of Australia's leading universities.
- Values strategic thinking over transactional account management.
- Invests heavily in professional development.
- Offers genuine career progression as the business continues to expand globally.
- Enjoys a highly collaborative, supportive culture where everyone works together to deliver the best outcomes for clients.

If you're looking for a role where you can build meaningful client partnerships, continue developing your leadership skills and work with a genuinely high-performing team, we'd love to hear from you.

📌 Senior Account Director | Global Media Agency | + Super and Bens (Sydney)
🏢 Big Wave Digital
📍 Sydney