Junior to Mid-level Network Security Engineer x 2

Mid-Level Network & Security Engineer (NOC)

Established Network Security Consultancy | Sydney | Managed Services |

Are you a Network & Security Engineer looking to accelerate your career within a specialist consultancy that delivers managed network and cyber security services to enterprise clients?

We are partnering with a well-established and growing network security consultancy seeking aMid-Level Network & Security Engineerto join its Network Operations Centre (NOC).

You'll join a highly skilled engineering team supporting critical customer infrastructure and gain exposure to industry-leading technologies including Cisco, Fortinet, SolarWinds, PRTG and F5.

The Role

Working within a shift-based NOC environment (on call once every 5 - 6 weeks), you will be responsible for monitoring, supporting and maintaining customer network and security infrastructure while ensuring incidents, requests and changes are delivered within agreed service levels during standard working hours.

Key Responsibilities

- Monitor customer environments using platforms such as SolarWinds and PRTG
- Triage and resolve incidents, alarms and service requests
- Manage tickets through to resolution, including escalation where required
- Implement approved network and security changes
- Participate in after-hours maintenance activities and on-call support
- Maintain operational documentation, runbooks and knowledge articles
- Perform detailed shift handovers and reporting
- Contribute to service improvement initiatives
- Support solution deployments and technology transitions into production
- Build strong relationships with customers and stakeholders

About You

You are a motivated engineer who enjoys troubleshooting complex issues and thrives in a fast-paced operational setting.

2-4 years' experience supporting network and security infrastructure

Experience gained within a NOC, MSP, enterprise operations or technical support environment

Hands-on exposure to firewall technologies, ideally Fortinet FortiGate





Experience supporting routing and switching environments

Knowledge of ITIL Incident, Change and Problem Management processes

Experience using monitoring and ticketing platforms

Cisco CCNA certification or equivalent practical networking experience

Ability to work a rotating shift roster and participate in an on-call rotation

Highly Desirable

- Fortinet FortiGate, FortiManager, FortiAnalyzer or FortiAuthenticator
- Cisco Catalyst, Nexus, ASR and Wireless technologies
- Cisco DNAC and SDA environments
- SolarWinds, PRTG and ServiceNow
- MPLS and SD-WAN
- Cisco Voice and Unified Communications
- Scripting and automation experience
- Fortinet NSE certifications

This organisation is committed to investing in its people and offers structured career development and technical training

Who Will Succeed?

You are proactive, customer-focused and passionate about technology. You enjoy solving problems, communicate clearly, document accurately and can remain calm during major incidents and high-pressure situations.

If you're looking to further your career in networking and cyber security with a respected consultancy that values technical excellence and invests in its people, we would love to hear from you.

Please email your CV to Silvia at Balance applying below

Balance Recruitment is committed to equal opportunity employment. We celebrate diversity and encourage people from all sections of our community to apply for this role.

If this role is located in Victoria, this posting was placed on behalf of Balance Consulting Services who will provide all services related to the recruitment of this position (BCS).

Balance Recruitment is committed to equal opportunity employment. We celebrate diversity and encourage people from all sections of the community to apply.

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📌 Mid-level Network Security Engineer (City of Sydney)
🏢 Balance Recruitment
📍 City of Sydney