Job Overview

Permanent Opportunities – Flexible schedule, 14-28 hours per week. Locations: Tweed Heads NSW 2485 or Lismore NSW 2480.

Pay: $50.58 per hour plus super and not‑for‑profit salary packaging.

We are seeking passionate and experienced Counsellors to join our GambleAware Program across the Tweed Heads and Lismore regions. This rewarding role provides support to individuals, families, and communities impacted by gambling‑related harm.

Responsibilities

- Deliver confidential counselling and support services to clients affected by gambling harm via face‑to‑face, telephone, and online modalities.
- Conduct comprehensive assessments and develop client‑centred support plans.
- Provide information, advocacy, referrals, and case management as required.
- Maintain accurate client records and reporting in line with funding requirements.
- Collaborate with community stakeholders and promote GambleAware services within the local community.
- Facilitate group support sessions to address gambling harm in the community.
- Participate in community engagement activities, including talks, presentations, outreach, events, and inter‑agency and liquor‑accord meetings.

Qualifications

- Qualification in gambling counselling: bachelor’s level or equivalent.
- Bachelor level counselling/psychotherapy qualification or Diploma of Counselling.
- Current membership of a relevant peak professional body or association such as ACA or PACFA.
- Demonstrated experience providing counselling and support to individuals experiencing gambling harm, addiction, or other complex issues.




- Demonstrated ability to develop and implement tailored treatment plans supporting client recovery and wellbeing.
- Current NSW driving licence.
- Financial counselling diploma and membership of FCAN, or close to completion of study; previous experience in financial counselling or a financial services organisation.
- Demonstrated ability to engage in financial assessment and provide financial counselling.
- Sound knowledge of relevant legislation and information pertaining to financial issues, including debt practices, bankruptcy legislation, and consumer credit law.

Additional Requirements

- National police history check.
- Qualifications and referee checks.
- Clearance to work with children or vulnerable people.

Benefits

- Not‑for‑profit salary packaging, reducing tax.
- Free external, confidential counselling and access to chaplaincy support.
- Volunteering opportunities.
- Opportunity to purchase additional annual leave.
- Extra leave including Mission Australia Thank You Day & Work Anniversary Day off.

EEO Statement

We are committed to creating a diverse and inclusive working environment. We actively support and encourage people of all backgrounds, gender, age, ethnicity, race, cultural background, disability, religion, and sexual orientation to apply. We aim to ensure that the recruitment and employee experience is as accessible and inclusive as possible. We strongly encourage applications from people who identify as Aboriginal or Torres Strait Islander. For culturally safe support or assistance with your application, please contact us at .

#J-18808-Ljbffr

📌 Gambling or Financial Counsellors (Tweed Heads)
🏢 Iaawg
📍 Tweed Heads