The HMA Group is a dynamic national engineering company that specialises in the supply of wear resistant linings, material handling equipment, boiler cleaning equipment and maintenance services, instrumentation, and valving solutions. Our wide range of equipment and services are used in many industries including mining, industrial, petrochemical, oil and gas, process, power generation, water, and wastewater.

We are seeking a motivated individual, to support the HMA Wear Solutions team in Mackay across the mining and industrial sectors. As a market leader in this field, we have been supplying and manufacturing specialised ceramic wear resistant linings and systems in Australia for over 40 years. HMA have the largest presence in our field within Australia and continue to grow globally including South America, Africa, and Asia.

We pride ourselves on creating an exciting and inclusive work environment that values work-life balance, which is why we offer a unique 9-day fortnight roster! This roster allows our employees to enjoy long weekends every second week, providing ample time for rest, relaxation, and pursuing personal interests. We believe that a happy and well-rested team is a more productive team.

The Role, reporting to the Mackay Branch Manager, entails duties including, but not limited to the following:

Sales Support: Provide comprehensive administrative support to the sales team, including managing sales orders, processing sales contracts, and maintaining accurate customer records in the CRM system.

Order Processing: Collaborate with various internal departments, such as production, logistics, and finance, to ensure timely and accurate order processing from inception to delivery, while maintaining strong attention to detail.

Documentation and Reporting: Prepare sales reports and performance metrics to assist in decision-making processes. Maintain accurate and up-to-date sales documentation, including price lists and promotional materials.

Customer Relations:



Serve as a point of contact for customer inquiries and provide excellent customer service, ensuring prompt resolution of any issues or concerns.

Sales Coordination: Assist with the coordination of sales meetings, conferences, and events, including logistics and travel arrangements as required.

Process Improvement: Continuously evaluate and streamline sales processes, identifying areas for improvement and implementing effective solutions to enhance efficiency and productivity.

Skills and Personal Attributes to help an applicant succeed in this role:

Previous Experience: Proven experience as a Sales Administrator or in a similar administrative role, preferably in a high paced, sales-driven setting.

Organizational Skills: Excellent organizational and time management skills, with the ability to prioritize tasks and meet deadlines in a fast-paced environment.

Communication Skills: Strong written and verbal communication skills, with the ability to interact professionally with internal teams and external clients.

Attention to Detail: Keen eye for detail and a commitment to maintaining accuracy in all aspects of work.

Technical Proficiency: Proficient in MS Office Suite (Word, Excel, PowerPoint), CRM systems, and other sales-related software applications.

Problem-Solving: A proactive problem solver with the ability to identify issues and propose effective solutions.

Team Player: A collaborative mindset, with the ability to work effectively within a team and across different departments.

Results-Driven: A self-motivated individual with a strong focus on achieving targets and exceeding expectations.

Join our vibrant and innovative team at HMA Wear Solutions, where you will have the opportunity to contribute to the growth and success of our global operation. If you thrive in a challenging and fast-paced environment and possess the skills and qualities we are looking for.

Appropriate remuneration will be negotiated with the successful applicant who will also enjoy the benefits of our 9-day fortnight.

Visit our website www.hmagrp.com for further information on the HMA Group of Companies.

#J-18808-Ljbffr

📌 Sales Administration (Mackay Regional)
🏢 HMA Group
📍 Mackay Regional