Great systems start with well-understood problems, clear requirements and strong collaboration between business and technology. We’re looking for an experienced Senior Business Analyst to join Rural Affinity in a permanent, office-based role. This is a senior, hands-on position spanning business-as-usual support and new platform delivery.

Your primary focus will be supporting and enhancing our existing Laserbeam platform, while also playing a key role in the delivery of our new core insurance platform and Pricing Workbench.

You’ll work closely with teams across Product and Pricing, Underwriting, Distribution, Claims, Finance and Technology, translating business needs into clear, developer-ready requirements. You’ll also lead and mentor a small BA function, helping strengthen capability and establish effective ways of working. If you enjoy bringing clarity to complexity, improving how teams work together and taking ownership from discovery through to delivery, this role is for you. What You’ll Be Doing

Own requirements across Laserbeam business-as-usual support, from elicitation and analysis through to developer-ready detail

Act as the key Business Analyst for our new core insurance platform and Pricing Workbench

Develop clear specifications, process maps and user stories with comprehensive acceptance criteria

Work directly with underwriters and business teams to identify, shape and prioritise requirements

Partner closely with engineers to ensure requirements are understood and delivered as intended

Manage stakeholders across business and technical teams,



keeping expectations and priorities aligned

Identify regression risks and ensure requirements support stable, reliable delivery

Lead and mentor the BA function, supporting capability development and areas of specialisation

Maintain clear, current documentation so knowledge remains within the team

Balance new platform delivery with the ongoing stability and needs of our existing systems What You Bring

Strong experience in senior Business Analyst roles, working across business and technical teams

Demonstrated capability in requirements elicitation, analysis and process mapping The ability to translate business needs into clear, practical and developer-ready requirements

Experience writing detailed specifications, user stories and acceptance criteria

Strong stakeholder management and communication skills

Experience working in Agile delivery environments, ideally using Jira and Confluence

Insurance industry experience, ideally within general insurance, rural insurance or an underwriting agency The confidence to take ownership of a workstream and manage it through to completion with minimal oversight

Experience with pricing or rating, Power BI, Microsoft Fabric,



or mentoring and leading other analysts would also be highly regarded.

Who You

Are

You’re practical, rigorous and outcomes-focused.

You understand that strong business analysis is not simply about documenting requests — it’s about asking the right questions, identifying risk and ensuring business needs translate into solutions that work.

You’re comfortable operating independently in a small, quick-moving organisation while collaborating closely with both business and technology teams.

You remain calm when business-as-usual issues arise, balance competing priorities and keep delivery moving without compromising the quality of requirements.

You communicate clearly, bring structure to ambiguity and help business users and developers understand one another without either group needing to speak the other’s language.

Who We

Are

Rural Affinity is a specialist agricultural underwriting agency focused on farm insurance. Our aim is simple — to be the obvious choice for brokers, clients and employees by delivering expertise, efficiency and fairness. Our culture is inclusive, open and energetic.

We empower our people to make values-based decisions, view mistakes as opportunities to learn and place continuous improvement at the centre of how we work. This is a permanent, office-based position offering the opportunity to make a meaningful impact across both our current operations and the future of our technology platforms. To infinite horizons.

📌 Senior Business Analyst (Sydney)
🏢 Rural Affinity
📍 Sydney