Hitachi Vantara is seeking a Senior Technical Support Specialist (Storage) to join its global 24x7 support center. You will provide Level 2 specialist support to Hitachi Vantara’s customers and field teams, lead complex issue resolution, and manage escalations across internal and external partners.
You will also train and mentor junior staff and contribute to knowledge documentation. The role emphasizes delivering exceptional customer experience and working within Hitachi’s global Support