Enterprise Support Account Manager - Client Relations (New South Wales)

Enterprise Support Account Manager - Client Relations (New South Wales)

09 Aug
|
SecuredTouch (acquired by Ping Identity)
|
New South Wales

09 Aug

SecuredTouch (acquired by Ping Identity)

New South Wales

Ping Identity is seeking a Support Account Manager to manage high-touch engagements with premier client accounts. You will monitor health, organize case reviews, educate customers on best practices, and ensure SLAs are met while coordinating with engineers.

A solid background in incident, problem, and change management is essential, along with excellent communication and the ability to translate complex tech issues for diverse audiences.

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📌 Enterprise Support Account Manager - Client Relations (New South Wales)
🏢 SecuredTouch (acquired by Ping Identity)
📍 New South Wales

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