Core Intro The City of Whittlesea is unique. We are a growing and diverse Council, offering interesting work and exciting opportunities to explore. Here, you will find a team of friendly and authentic people who, together, create a fun and supportive workplace.

It is a place where the real you is welcomed, your wellbeing is prioritised and your work matters. If you are inspired by delivering for our community, have a desire to grow, and can bring a positive energy to share with your talented colleagues, then you might just find your place with us. The part you will play As part of the Ageing Well team you will work closely with the internal stakeholders/Community.

- Shaping the future direction of Ageing Well services and programs
- Providing strategic /policy advice and leading service planning
- Reviewing programs to identify opportunities for improvement
- Sector support and development initiatives in partnership with other providers
- Leading projects to improve the effectiveness and compliance of aged service programs
- Coordination of Data analysis and research around client experience Let’s talk about you - Are a dynamic, innovative thinker with demonstrated experience in driving strategic change.
- Have a sound understanding of funded community based aged services
- Enjoy analysing, reviewing service and providing strategic advice on programs to improve efficiency, compliance and client experience.
- Like planning, collaborating and leading on projects that drive evidence-based decisions and support sector development




- Have tertiary qualifications in Human Services /Allied Health/Social Sciences/Community Development or relevant discipline combined with significant relevant experience. Why you will love working with us In addition to the role, we also offer a variety of benefits.

Here are just a few:

- Band 7 $110,813.36
- This is a full-time role and provides a monthly or fortnightly RDO for full-time staff – your choice!
- Flexible working practices, including hybrid working from home arrangements
- Comprehensive Wellbeing program, including free exercise classes and discounted gym access There are many more benefits available to you, check them out by visiting our website using this link. Your next steps This advert is only meant to provide you with an overview, for more details on what makes this a excellent opportunity, please download the full PD or if you would like to ask questions, please contact Lisa Raywood, Manager Ageing Well on (03)92172411 We welcome applications from international candidates if you have a valid Visa to work in Australia. The closing date is 13 August 2026. We will review applications as they are received and may organise interviews before the closing date, so don't delay your application if you are interested in being considered. For more information on next steps once you have submitted your application, visit the City of Whittlesea Recruitment page.



We recognise that our people are diverse, we create a work environment where all people feel like they can bring their true selves to work, every day. Research tells us that candidates from underrepresented backgrounds often don’t apply for roles if they don’t meet all the criteria – unlike a majority of candidates who meet significantly fewer requirements. We support and encourage you to apply if you are interested; we’d love to know how your unique experience can enhance our team. If you require an adjustmentat any time during the recruitment process, please call or email the contact person listed above, along with your preferred method of communication.

Position Description: Service Planning Coordinator PD We are one of the largest and fastest-growing municipalities in Australia. As a local government organisation, we play a pivotal role in the everyday lives of our community. Our vision is to make Whittlesea 2040: A Place for All by ensuring our residents can enjoy access to local services, facilities and infrastructure.

Vision, Purpose and Values Whittlesea 2040 A place for all is our long-term vision for the City of Whittlesea. It guides all our work and future partnerships with the community and others. Our vision, purpose and values all feed into this overarching commitment.

Our Customer Charter

We're commited to providing excellent service and satisfaction to all community members: residents, businesses, vendors and visitiors. As part of this commitment, we've developed a Customer Charter that outlines the standards of Service you can expect from us.

📌 Service Planning Coordinator (Whittlesea)
🏢 City Of Whittlesea
📍 Whittlesea