Key ResponsibilitiesServiceNow Platform Development

· Design and develop ServiceNow applications, catalog items, workflows and portal capabilities.

· Build and maintain Service Portal, Employee Center, Service Catalog, ITSM and custom applications.

· Develop reusable platform components and standards.

· Deliver secure, scalable and supportable solutions.

Front-End & User Experience

· Design intuitive self-service experiences.

· Create up-to-date portal interfaces and service request journeys.

· Improve usability and adoption through thoughtful UX design.

· Build responsive forms, widgets and guided experiences.

Integration & Automation Architecture

· Design and implement integrations between ServiceNow and REST APIs, CyberArk, Jira, CMDB, SharePoint, identity systems and automation platforms.

· Build orchestration workflows and event-driven integrations.

· Develop API standards and integration patterns.

· Create scalable automation solutions that reduce manual effort.

Solution Architecture

· Produce high-level and detailed solution designs.

· Ensure solutions align with enterprise architecture.





· Define reusable automation and workflow patterns.

· Provide architectural guidance to development teams.

Stakeholder Engagement & Communication

· Facilitate workshops and requirements gathering sessions.

· Translate business requirements into technical solutions.

· Communicate effectively with architects, engineers, product owners and business stakeholders.

· Present designs, roadmaps and solution options to leadership.

Essential Technical SkillsServiceNow

· Service Portal

· Employee Center

· Flow Designer

· IntegrationHub

· Service Catalog

· ITSM

· CMDB

· Scoped Applications

· UI Builder

· Business Rules

· Script Includes

· ACLs

Development

· JavaScript

· REST APIs

· JSON

· XML

· Git

· CI/CD concepts

· Secure development practices

Integration

· API-first design

· Event-driven architectures

· Enterprise integration patterns

· Authentication and authorisation models

- · IntegrationHub

📌 ServiceNow Developer (Australia)
🏢 BULLIT MANAGEMENT SERVICES
📍 Australia