Part-Time - Operations Administrator (Training & Customer Service)

Join the team at WorkSafe Connect

Are you looking for a part-time administration role where your mornings are productive, your afternoons are free, and your work genuinely makes a difference?

WorkSafe Connect is seeking a proactive and highly organised Part-Time Operations Administrator to join our Brisbane team. This role is ideal for someone who enjoys variety, values being part of a supportive team and is available for early morning starts.

ABOUT WORKSAFE CONNECT

WorkSafe Connect is a Queensland-based Registered Training Organisation (RTO) with almost 20 years' experience delivering practical workplace safety training. We work with organisations across the resources, construction, manufacturing and government sectors, delivering training from our Brisbane and Townsville facilities, as well as onsite throughout Queensland.

Our focus is simple—Outcomes Matter . We believe training should create safer workplaces and real capability, not simply tick a compliance box.

ABOUT THE ROLE

As our Part-Time Operations Administrator, you will help ensure the smooth day-to-day running of our Brisbane training centre.

You will be the first point of contact for participants and clients while also supporting our training operations through a range of administrative and operational tasks.

This is a hands-on role requiring excellent organisation, attention to detail and the ability to confidently manage multiple priorities throughout the day.

The position is offered on a part time basis, working Monday to Thursday .

Due to our training schedule, early morning starts are essential.

WORKING HOURS

- Monday to Thursday
- Start time of 6:00am or 6:30am , depending on the day
- Minimum shift length of four hours per day




- Additional hours may be available depending on operational requirements and your availability

The start times are fixed and are an essential requirement of the role. We are, however, happy to work with the successful applicant on finish times where possible.

KEY RESPONSIBILITIES

Customer Service and Participant Support

- Welcome participants and create a positive first impression
- Assist participants with accessing our online Learner Portal
- Direct participants to training rooms and answer general enquiries
- Answer incoming phone calls and respond professionally to client enquiries
- Provide information about our training courses and services
- Manage and direct enquiries to the appropriate team members

Training Administration

- Prepare and print participant course materials
- Audit completed training paperwork against internal quality checklists
- Enter participant information and results into our Student Management System
- Scan and electronically archive training records
- Provide general administrative support to the operations team

Operations and Facilities Support

- Help maintain a professional and welcoming training environment
- Occasionally use the company vehicle to collect mail and training materials
- Assist with general operational tasks that support the smooth delivery of training

ABOUT YOU

We are looking for someone who enjoys being organised, takes pride in accuracy and genuinely enjoys helping people.

You will be successful in this role if you:





- Are looking for a stable, long-term part-time role
- Can reliably commit to early morning starts from Monday to Thursday
- Have previous experience in administration and customer service
- Have excellent organisational and time-management skills
- Are confident managing multiple tasks, frequent interruptions and changing priorities throughout the day
- Have exceptional attention to detail and enjoy working accurately
- Communicate professionally over the phone and in person
- Are confident using Microsoft Office, particularly Outlook and Word
- Enjoy learning new systems and processes
- Enjoy working as part of a small, supportive team where everyone contributes
- Are reliable, dependable and take ownership of your work
- Hold a current Australian driver’s licence
- Are over 21 years of age, as required for company vehicle insurance

THE ENVIRONMENT

This role suits someone who enjoys a busy, structured workplace.

Although the day includes regular participant enquiries, phone calls and changing priorities, the office itself is generally calm and focused. Everyone is committed to their work, so there are often quiet periods where people are concentrating on their tasks.

If you enjoy working independently while being part of a supportive team, you will fit in well here.

WHAT'S ON OFFER

- Permanent part-time position
- Flexible finish times where operationally possible
- Interesting work across customer service, administration and operations
- Supportive and friendly team
- Ongoing professional development
- Convenient Salisbury location
- Opportunity to make a genuine contribution to workplace safety across Queensland

Note : This description has been reformatted for accessibility and clarity.

#J-18808-Ljbffr

📌 Part-Time - Operations Administrator (Training & Customer Service) (Brisbane City)
🏢 WorkSafe Connect
📍 Brisbane City