Williams-Sonoma & The Opportunity

Williams Sonoma is a multi-channel specialty retailer of high-quality products for the home. Our family of brands in Australia includes the well-known retailer’s west elm, Pottery Barn, Pottery Barn Kids & Williams-Sonoma.

Our West Elm store located in Fortitude Valley, is seeking a Design Specialist to elevate our customers' shopping experience through exceptional design expertise and excellent customer service in a dynamic, specialty retail environment. In this permanent part time role, you will work 40 hours per fortnight with a fixed two-week rotating roster including alternate weekends.

Why You Will Love Working With Us

We are all about creating a workplace where you feel supported, inspired, and excited to come to work. Here’s just a taste of what you will enjoy as part of our team:

- Generous employee discounts so you can enjoy our amazing products
- Paid parental leave to support you through life’s most important milestones
- Access to a confidential Employee Assistance Program for personal and professional support
- Career growth opportunities with real investment in your development
- A supportive, collaborative team culture where your success is celebrated
- The chance to be part of a fast-growing global business with an entrepreneurial spirit

What You Will Be Doing:





- Provide personalised design consultations in-store, in-home, virtually and via chat
- Provide tailored recommendations on products, colours, and designs that align with each client’s style and needs
- Drive sales through expert product knowledge and B2B opportunities
- Build and maintain lasting client relationships, including contacting them about new product arrivals, sales, and decorating classes
- Maintain visual merchandising, process transactions, and follow WHS standards

What You Will Bring to the Role:

- 1–2 years’ design experience
- Retail sales experience in home furnishings and a strong service mindset
- Confident communication and ability to build lasting client relationshipsProactive, organised and able to manage multiple projects
- Flexibility to work weekends, peak periods, and travel for home consults

Physical Requirements:

- Ability to be mobile in the store and back-of-house areas, including standing for long periods
- Ability to climb ladders and use other equipment in line with safety standards
- Ability to lift and mobilise medium to large items, up to 30kg, while utilising appropriate equipment and safety techniques

Only candidates with work rights in Australia will be considered.

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📌 Design Specialist: West Elm (Brisbane City)
🏢 Williams-Sonoma
📍 Brisbane City