Key Responsibilities

- Welcome clients and visitors in a friendly and professional manner.
- Answer, screen and direct incoming phone calls and emails.
- Manage appointments and maintain calendars.
- Perform general administrative duties, including filing, scanning, data entry and document preparation.
- Prepare correspondence and maintain accurate records.
- Process incoming and outgoing mail.
- Maintain a tidy, organised and welcoming reception area.
- Provide administrative support to the wider team as required.

About You

To be successful in this role, you will have:

- Excellent verbal and written communication skills.
- Strong organisational and time management abilities.
- A professional, friendly and positive attitude.
- High attention to detail and accuracy.




- The ability to multitask and work both independently and as part of a team.
- Proficiency in Microsoft Office (Word, Outlook and Excel).
- A reliable work ethic and a willingness to learn.
- Previous reception experience is desirable but not essential. We welcome applicants with strong customer service or administration skills, as full training will be provided to the right candidate.

What We Offer

- A supportive and friendly team environment.
- Comprehensive on-the-job training and ongoing support.
- A stable, long-term career opportunity.
- Modern office facilities.
- Opportunities for skilled growth and development.

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📌 Receptionist (City of Gold Coast)
🏢 Gold Group Consulting
📍 City of Gold Coast